Associate Director, Finance and Operations, fixed term contract

Madrid, Spain | Full time | Hybrid | R1558731

Job Overview

This role works closely with the Global Market Insights (GMI) and OneKey leadership team in managing operations initiatives and contributing to the improvement of business processes (forecasting, opportunity pipeline management, CRM administration/training, project management, reporting and analytics and automation and AI opportunities).

This is an 18‑month maternity leave cover position. However, given the organization's growth, there may be opportunities to explore a permanent role in the future for a successful candidate.

Essential Functions

Acts as the main finance and operations Business Partner for the DATA Pillar in the Data, Technology and Advisory Services (DTAS) organization

- Leads sales cadence - forecast calls, roadmap preparation, pipeline management, and revenue tracking

Prepare material for the sales leadership team’s forecast cadence

Acts as the main finance and operation contact for RBUs related to global data

Manage quarter close by facilitating daily called/closed won opportunity reconciliation, following up on required paperwork, assisting in resolving rejected BNFs and working closely with Finance to recognize all possible revenue for the quarter

Define and create analytics and productivity metrics for sales leadership and their teams, to assist in managing and driving their business

Drive and track contract renewals by assisting Account Executive in the creation of complex renewal opportunities in CRM, coordinate internal requirements, i.e. Pricing Assistant and Projects, for timely revenue recognition

Provide IQVIA CRM subject matter expertise, support and training to the Core Sales team and Client Service Managers

Provide program and project management to coordinate, document and implement new and/or enhanced operational processes and systems

Coordinate operational activities/projects with other functions including service, finance, business lines and sales as appropriate

Manage Operations Analyst to support the Information business line and Core Sales Team

Qualifications

Bachelor's Degree Req

Master's Degree business, marketing, or social sciences is preferred Pref

Working knowledge of IQVIA Products and systems a plus

Excellent software application skills (Excel, Word, PowerPoint)

Advanced Excel skills required (Formulas, Pivot Tables)

Experience in supporting executive level management

Experience in analytics with focus on Sales, Segmentation, Customer Profiling and Analytics.

Experience with analytical & visualization tools (Tableau, PowerBI etc.) Extensive experience with manipulating different datasets & statistical modeling

Experience working to support a diverse and international sales audience and the metrics needed to run the business and drive a regular pipeline cadence. Working in high tech or SaaS businesses is a huge plus.

Methodological hands-on mastery of relevant analytical approaches and models, including segmentation, clustering methods, demand forecasting, pricing analytics, market trend analytics, etc.

Working in a fast-paced environment with limited supervision

CRM experience a must

Proven track record of effective leadership

Strong focus on process and detail

Strong focus on quality

Strong interpersonal and communication skills

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

Hybrid

You’ll split your time between home and the office, giving you the flexibility to focus where you work best while still building strong in-person connections with your team. This model combines the autonomy of remote work with the collaboration, energy and resources of an office environment.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care - about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.