Terms of Service

AI Applyd (the Service, we, us, our) is an AI-powered job application platform operated from the United States by AI Applyd Inc., a Delaware corporation. These Terms of Service form a binding agreement between you and us and govern your access to and use of aiapplyd.com, our web dashboard, our browser extension, our mobile app, our API, and every associated feature.

Our Privacy Policy, Refund and Cancellation Policy and Security overview are part of this agreement and are incorporated by reference. By creating an account, subscribing, or otherwise using the Service, you accept all of them. If you do not accept them, do not use the Service.

Contact: legal@aiapplyd.com or support@aiapplyd.com.

• Your Content - anything you upload or provide: resumes, cover letters, job preferences, profile answers, documents, messages.
• AI Output - anything our models generate for you: scores, matches, rewritten resumes, cover letters, answers to application questions, interview material.
• Auto-apply - the feature by which we prepare and submit job applications on your behalf as your agent.
• A submission - one attempt by us to complete and send an application through an employer or applicant tracking system, including the AI work and browser session that attempt consumes.
• Tokens - the unit in which included usage is measured and consumed.
• Delivery Event - the first moment in a billing period at which we irreversibly supply you digital content or perform an irreversible act on your instruction. Specifically: we submit an application to an employer on your behalf, or we generate and make available to you a tailored resume, cover letter, match report or interview preparation document. A Delivery Event cannot be undone - an employer cannot be made to un-receive an application, and a generated document cannot be un-read.
• Paid Plan - any subscription or one-off purchase made through the Service.

You must be at least 18 years old to create an account or use the Service. The Service is not intended for anyone under 18. We do not permit anyone under 18 to register or use free or paid features.

You create an account using email or Google OAuth. You are responsible for the accuracy of the information you give us, for keeping your credentials confidential, and for everything done under your account. Tell us immediately if you believe your account has been used without your authorisation. One person, one account: accounts may not be shared, sold, or transferred, and you may not create a second account to obtain a second free allowance.

This section is deliberately precise, because it defines what you are paying for. Read it before you subscribe.

When you use auto-apply, you appoint AI Applyd as your agent for the limited purpose of preparing and submitting job applications for you, and you authorise the supporting actions described below. You can review what we did for each application in your dashboard.

You agree to use AI Applyd only for lawful purposes. You may not:

• Use the Service for fraudulent, abusive, or illegal activity.
• Misrepresent your identity, qualifications, right to work, or any legally required disclosure in an application.
• Use the Service on behalf of another person without their authority, or rent out your identity or account to a third party.
• Attempt to reverse-engineer, decompile, or disassemble the Service.
• Use automated scripts or bots against the Service beyond normal usage.
• Scrape or collect data from the Service for unauthorised purposes, or use it to build a competing product.
• Interfere with the integrity, security, or performance of the Service.
• Attempt to access other users accounts or data.
• Resell, sublicense, or redistribute the Service without our written permission.

To keep the Service healthy, to protect deliverability with employers, and to keep costs bounded, we may queue, batch, space out, delay, cap, or decline requests and submissions per hour, per day, or per account, and may temporarily restrict specific employers, platforms, or destinations. Plan allowances describe an upper bound on what you may consume in a period; they are not a commitment that a given volume will be reached within a given time. These safeguards are a normal part of the Service and are not a defect.

AI Applyd offers a free tier and Paid Plans. The price, the billing interval, and what is included are shown on the pricing page and again at checkout before you pay. Where we display a per-day figure, it is the billing-interval price divided by the days in that interval, shown for comparison only; the amount actually charged is the billing-interval price shown next to it.

Prices are stated in US dollars unless shown otherwise. Any sales tax, VAT, or equivalent that applies to your purchase is determined and displayed by our payment processor at checkout before you confirm, and is charged in addition to or as part of the displayed price exactly as shown there. You are responsible for any tax that applies to you and for keeping your billing details accurate.

Payments are processed by Stripe. We do not receive or store your full card details. If a payment fails, we may retry it, and we may suspend Paid Plan features until payment succeeds.

Paid Plans renew automatically at the end of each billing interval, at the then-current price for your plan, until you cancel. This is disclosed to you at checkout before you pay.

You can cancel at any time, with no notice period and no cancellation fee, from your dashboard billing settings, or through the cancellation page linked in the site footer, which does not require you to sign in. Cancellation takes effect at the end of the billing interval you have already paid for: you keep access until then, and you are not charged again. Cancelling does not reverse a charge already made for the current interval.

If we increase the price of your plan, we will tell you by email before the increase takes effect, and the new price applies only from your next renewal, so you can cancel first if you do not accept it.

AI Applyd is a digital service that begins the moment you subscribe. From that point we run AI models, generate documents, open cloud browser sessions, and submit applications for you, and each of those consumes paid resources on your behalf. By subscribing you ask us to begin providing the Service to you immediately, rather than at some later date.

These Terms are linked from every page of the site, and from the pricing page as Payment terms, and they are accepted when your account is created. Read them before you subscribe. If you do not accept them, do not use the Service.

Where the mandatory law of the country in which you live gives you a right to cancel or withdraw that cannot be waived, that right applies and nothing in this section limits it.

We are not obliged to offer a goodwill refund and, as a matter of policy, we do not. Before you consider any other step, contact support@aiapplyd.com and give us a fair chance to fix the problem: if something is genuinely broken, we would rather repair it than argue about it. The full policy, including what we do instead of refunding, is set out in our Refund and Cancellation Policy.

If you believe a charge is wrong, contact us first at support@aiapplyd.com and allow us seven days to review it. Almost every billing question is a misunderstanding about renewal dates or plan allowances, and we can resolve it in a day.

If you open a chargeback or payment dispute with your bank or card issuer, you agree that we may present to the issuer, the card scheme, and our payment processor the records that show the Service was supplied to you. Those records may include your account creation and acceptance of these Terms with the date, time and IP address, your sign-in history, the applications prepared and submitted for you with their timestamps, the documents generated for you, your usage and token ledger, the disclosures shown to you at checkout, and our correspondence with you. You consent to that disclosure for the purpose of responding to your dispute, which is also necessary for us to establish and defend a legal claim.

Opening a chargeback without first using the complaint procedure in Section 11 is a material breach of these Terms. It may result in immediate suspension or closure of your account, forfeiture of any remaining allowance, and our pursuing recovery of the disputed amount together with any fee our payment processor charged us, through arbitration or, where permitted, a small-claims court. If a dispute is resolved in our favour or withdrawn, we may require the amount and those costs to be settled before the account is restored, and we may decline to serve that account in future.

None of this limits your statutory rights, including your right to complain to your payment provider or to a regulator.

Tokens measure the work the Service does for you. They are consumed when the work runs - an AI call, a document build, a browser session, a submission attempt - and they are consumed whether or not the attempt succeeded, because the underlying cost is incurred at that moment. Tokens have no cash value, cannot be exchanged for money, cannot be transferred between accounts, and expire at the end of the period they were granted for unless we say otherwise in your plan. A retry is new work and consumes tokens again.

Where we place a hold on tokens before a piece of work and that work never runs, the hold is released back to your balance. That is bookkeeping, not a refund, and it happens automatically.

AI Applyd uses AI models to generate resume scores, job matches, interview questions, resume builds, cover letters, application suggestions, answers to questions asked by job applications where you have not provided a specific answer, and substitute contact details in the limited circumstances described in Section 05. AI Output can be inaccurate, incomplete, or out of date. It is supplied as is, for general informational purposes, and is not professional, legal, immigration, or career advice.

You must review AI Output for accuracy and suitability before relying on it, and you are responsible for the accuracy of anything submitted on your behalf. Employers and platforms may operate their own AI or bot detection, and may treat AI-assisted material differently; we do not control and do not guarantee any outcome of that. We do not use your resumes, jobs, or application content to train our own models.

You keep ownership of Your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, adapt, transmit, and display Your Content solely in order to operate, secure, support, and improve the Service for you - including sending the parts of it that a given feature needs to the processors listed in our Privacy Policy, and to the employers you direct us to apply to. That licence ends when you delete the content or your account, except for copies in backups that expire on their normal cycle and records we must keep by law.

You confirm you have the right to give us Your Content and that it does not infringe anyone else rights. If you send us feedback or suggestions, we may use them without restriction and without owing you anything.

The Service, including its software, design, models, prompts, logos, and content other than Your Content, belongs to AI Applyd or its licensors and is protected by intellectual property law. Your use of the Service does not transfer any ownership to you. You may not copy, modify, distribute, sell, lease, or create derivative works from it without our prior written consent.

We work to keep AI Applyd available and reliable, but we do not guarantee uninterrupted or error-free operation. The Service may be unavailable for maintenance, for updates, or because of something outside our control, including a change made by an employer platform we depend on.

We supply the updates needed to keep the Service in conformity for as long as you have a Paid Plan, as required by applicable law. We may add, change, or remove features. If we materially reduce a core function of a Paid Plan, we will give you 30 days notice by email, and you may cancel before the change takes effect; in that case we will settle the unused, prepaid remainder of your current interval.

Features marked beta or experimental are provided as they are, may change or be withdrawn at any time, and are excluded from any conformity commitment.

If you are a consumer, you may have statutory rights in relation to digital products under the law of the country in which you live, and nothing here limits them. We will supply the Service in the agreed condition and keep it in conformity for the duration of your Paid Plan.

Beyond those statutory rights, and to the extent the law allows, we give no further warranty. In particular we do not warrant that the Service will be uninterrupted, error-free, or free of every defect, that it will be compatible with every third-party platform, that any specific employer or applicant tracking system can be applied to at any given moment, or that any particular result described in Section 04 will occur.

Nothing in these Terms limits liability that the law does not permit us to limit. That includes liability for fraud, for wilful misconduct, for death or personal injury caused by our negligence, and any liability that the mandatory consumer law of your own country reserves to you. Where such mandatory law applies to you, it takes precedence over every limit in this section.

Subject to that, we are not liable for damage caused other than by our own wilful misconduct or gross negligence, and our liability for ordinary negligence is limited to loss that is foreseeable and typical for an agreement of this kind.

Liability for loss of data is limited to the cost of recovery that would have been incurred had you kept proper, regular backups of your data.

Subject to the paragraphs above, which are not affected, our total aggregate liability for all claims arising in any 12-month period is limited to the greater of the amount you paid us for Paid Plans in the 12 months before the event giving rise to the claim, or fifty US dollars. We are not liable for indirect or consequential loss, loss of profit, revenue, goodwill, opportunity, or employment, or for the decisions or conduct of any employer or third-party platform.

These limits apply equally to our personal liability and to that of our employees, agents, and subcontractors.

You will indemnify us against any claim, loss, damage, cost, or reasonable legal expense arising from your use of the Service in breach of these Terms or of law, from Your Content, from any misrepresentation or unlawful statement in an application submitted in your name, and from your breach of a third-party platform terms. This does not apply to the extent the claim is caused by our own breach.

Neither party is liable for a delay or failure caused by something beyond its reasonable control, including outages of infrastructure or third-party platforms, cyber attacks, changes made by employer or applicant tracking systems, government action, industrial action, or natural events.

We may suspend or terminate your access if you materially breach these Terms, if your use presents a security, legal, or fraud risk, if payment fails, or if we discontinue the Service. Where the law and the circumstances allow, we will warn you first and give you a chance to put it right. You may delete your account at any time from settings, and you may cancel a Paid Plan as described in Section 09.

On termination your right to use the Service ends immediately and we may delete your data as described in the Privacy Policy. Termination does not entitle you to a refund of fees already charged, except as provided by the Refund and Cancellation Policy or as required by mandatory law. The sections that by their nature survive termination - including 10 to 16 and 19 to 27 - continue to apply.

We may change these Terms. Where a change is material and disadvantageous to you, we will tell you by email or in the Service at least 30 days before it takes effect, unless the law or a security or regulatory need requires it sooner. You may reject the change by cancelling before it takes effect; continuing to use the Service after that date means you accept it. The date at the top of this page is the version in force.

These Terms and your use of the Service are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles, and excluding the UN Convention on Contracts for the International Sale of Goods. Subject to Section 25, the state and federal courts located in Delaware have exclusive jurisdiction, and you consent to their jurisdiction and venue.

If you are a consumer, this choice of law and forum does not deprive you of the protection of any mandatory law of the country in which you habitually reside, and where that law gives you the right to bring proceedings in your local courts, you keep it. Your use of the Service may also be subject to other local, national or international law.

Whatever the outcome, please write to us first. It is faster than any of the above and it usually works.

PLEASE READ THIS SECTION CAREFULLY. It affects how disputes between us are resolved, including your right to bring a claim in court and to have a jury trial. It applies to you unless the mandatory consumer law of the country in which you live does not permit it, in which case Section 24 governs for you instead.

If any part of this Section 25 is found unenforceable, the rest of it continues to apply, except that if the class-action waiver is found unenforceable then this Section 25 does not apply at all and disputes go to the courts identified in Section 24.

You confirm that you are not located in, and are not a national of or ordinarily resident in, a country or territory subject to comprehensive sanctions, that you are not on any applicable sanctions or restricted-party list, and that you will not use the Service in breach of export-control or sanctions law.

We may transfer these Terms to an affiliate or to a successor in connection with a merger, acquisition, or sale of assets, on notice to you and without reducing your rights. You may not transfer your rights or obligations without our written consent.

These Terms, together with the Privacy Policy, the Refund and Cancellation Policy, and the Security overview, are the entire agreement between us about the Service. If any provision is held invalid or unenforceable, the rest continues in force and the invalid part is replaced by the closest enforceable equivalent. Our failure to enforce a provision is not a waiver of it. Headings are for convenience only. These Terms are written in English; a translation is provided for convenience only and the English version governs.

For questions about these Terms, contact legal@aiapplyd.com. For billing or account questions, contact support@aiapplyd.com - that is the fastest route to a human.