Platform Operations Engineer

Key Responsibilities

Identity and Access Management

Design, implement, configure and maintain IAM solutions across the organisation.

Support the delivery, operation and continuous improvement of Whole-of-Government identity solutions used by government agencies and stakeholders.

Configure and manage identity brokering and federation products, with a focus on the Microsoft ecosystem, including Active Directory, AD FS, Public Key Infrastructure and Microsoft Entra ID.

Implement and manage authentication and authorisation protocols, including Kerberos, SAML, OAuth and OpenID Connect.

Use Microsoft Graph API to support identity administration, integration and automation.

Ensure the security, resilience, governance and compliance of identity platfrom.

Platform Automation and Operations

Develop and maintain scripts, tools and automation to reduce operational toil and eliminate repetitive manual tasks.

Build and maintain platform and deployment automation using appropriate scripting, configuration management and CI/CD practices.

Apply DevSecOps principles to platform, identity and security automation.

Support day-to-day operations, troubleshoot incidents and resolve IAM and platform-related issues.

Contribute to monitoring, documentation, testing, change management and operational readiness activities.

Collaboration and Stakeholder Engagement

Work closely with team members to plan, deliver and support identity and automation initiatives.

Collaborate with cross-functional teams, government agencies, vendors and technology partners to resolve issues and deliver outcomes.

Communicate technical matters clearly to both technical and non-technical stakeholders.

Share knowledge, support teammates and contribute positively to a collaborative and inclusive team culture.

Participate in on-call, incident response or other operational support arrangements where required.

Required Skills and Experience

Core Requirements

Degree in Computer Science, Computer Engineering, Information Technology, Engineering or a related discipline, or an equivalent combination of relevant qualifications and professional experience.

At least 2 years of experience in IAM, platform engineering, automation or a related field.

Experience with directory and identity services, such as Active Directory, LDAP, AD FS and Microsoft Entra ID.

Strong understanding of identity and federation protocols, including SAML, OAuth and OpenID Connect. Knowledge of Kerberos is an advantage.

Experience using Microsoft Graph API for identity management, integration or automation tasks.

Proficiency in scripting and automation using PowerShell, Python or similar technologies.

Knowledge of identity governance, access management and compliance requirements.

Strong troubleshooting, analytical and problem-solving skills.

Good written and verbal communication skills.

Demonstrated ability to work effectively as a team player in a collaborative, multi-stakeholder environment.

Willingness to support the operations and continuous improvement of Whole-of-Government identity services.

Preferred Qualifications

Microsoft Certified: Identity and Access Administrator Associate.

Microsoft Certified: Azure Security Engineer Associate.

Relevant Azure, AWS or DevOps certifications.

Experience supporting identity federation or shared identity platforms across multiple organisations or agencies

Knowledge of, and practical experience working with, Singapore Government identity platforms, together with architectural experience designing and integrating identity solutions in government, regulated or large enterprise environments.

At Sedha Consulting, we harness the power of technology to drive business growth and transformation. Sedha Consulting is a professional services company operating across Asia Pacific with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills, we offer Advisory, Consulting, Project Delivery, Managed Services, Training and Resourcing. With a strong focus on driving digital transformation, we leverage cutting-edge technologies to help businesses across industries achieve their goals and thrive in today's rapidly evolving digital landscape.