Server (Part Time)

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

Servers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance to Innovation service standards.

Essential Functions

Serves guests in an efficient courteous manner following the proper steps of service

Runs food and assists servers as needed

Comfort level with running food/drinks/deliveries inside guest rooms

Report to work on time and in proper uniform/approved attire

Work as a team with all team members within the hotel

Check station assigned for cleanliness of area

Set up tables with items needed for service such as salt, pepper, cutlery, glassware, dishware

Have necessary tools to run the shift such as tray, pen, corkscrew, crumber

Knowledge of all menu items to include: prep time, preparations, sauces, allergies, and accompaniments

Keeping Back of House clean and tidy with all provided guidelines of ‘everything in its place’

Be aware of any specials, soups, drinks, and any items that are running low

Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experience

Follow cash handling procedures

Follow the proper steps of service consistently with every table as outlined in training manual

Clears tables quickly and quietly ensuring no residue is left on the table

Ability to carry a service tray

Detail tables and remove items not in use

Never solicit tips

Attend monthly department meetings and daily stand ups

Perform other duties as management requests to service our guests

Follow the procedures addressed in the training manual

Qualification Standards

Education & Experience

High School diploma or higher

Previous hospitality/serving position preferred – minimum one-year Server Assistant, Backwater, or Food Runner in Southwest Florida area preferred

Excellent customer service skills

Excellent communication skills, both verbal and written

Bilingual preferred

Ability to use technology, e.g. tablets

Physical Demands

Ability to stand for extended periods of time and in a potentially hot area under a heat lamp

Ability to walk and bend

Ability to lift 25 pounds

Ability to communicate clearly

Corrected vision to normal range

Long hours sometimes required

Mental Demands

Make sound judgments quickly

Work on multiple tasks, making appropriate progress towards deadlines

Able to work independently, take direction and provide direction to others

Maintain the highest degree of confidentiality

Ability to work effectively in stressful, high pressure situations

Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary

Part-time Associate Benefits

Dental & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Mainsail hotel room Discount and Marriott Friends and Family hotel room Discount | Free meal for all full-service hotel employees | Free Onsite Wellness & Medical Clinics

NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.