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Senior Systems Engineer - IT Service Management

Infosys

Bengaluru, INremote countryPosted Aug 25, 2026
Posting intelligenceActively listed

About the role

Job Description:

Provide technical support for Windows desktops laptops macOS devices and related peripherals

Hands on experience in Windows Server installation administration and troubleshooting

Manage and support server roles including Active Directory DNS DHCP Print Services and Remote Desktop Services

Experience with server virtualization platforms such as VMware and Microsoft Hyper V

Troubleshoot hardware software operating system and application related issues across Windows and macOS environments

Strong knowledge of TCP IP network printers Video Conference setup endpoint management and system administration tools

Perform software installations upgrades patch management and preventive maintenance activities

Key Responsibilities:

Good understanding of networking concepts including TCP IP VLANs routing switching and wireless networking

Hands on experience in configuring and troubleshooting Cisco switches firewalls and wireless access points

Monitor administer and maintain enterprise network infrastructure and associated hardware software components

Perform network performance monitoring capacity analysis and proactive troubleshooting

Implement and support network security controls to protect organizational assets and data

Experience with vulnerability management tools such as Qualys including vulnerability assessment remediation tracking and compliance activities

Perform backup recovery and disaster recovery activities as required

Manage antivirus endpoint protection and security monitoring solutions

Preferred Skills:

TIG->Standard TIG

Questions about this role

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