Chiropractic Assistant / Receptionist

Chiropractic Assistant

Anniesland

Glasgow Spinal Care is looking for a highly motivated and energetic individual to join our team at our Anniesland clinic. The role is varied and includes, client education, customer service, and admin/front desk duties.

Sales and reception work experience is welcome, but training will be provided. Candidates must be willing to learn, have attention to detail, and excellent communication skills.

This is a busy and challenging role, but it is also rewarding. Glasgow Spinal Care is a Chiropractic and Wellness services provider with clinics in in Ayr, Burnside, Glasgow Shawlands , Cumbernauld and East Kilbride

We are committed to providing high-quality spinal healthcare care and outstanding customer service.

As a Chiropractic Assistant, you will be the first point of contact for all patients coming into the clinic. Main duties include meeting and greeting patients, updating patient records, answering general queries, booking appointments over the phone, and dealing with both card and cash payments.

This is a part time, permanent position, working approx 24 hours Monday - Friday and there may be some requirement for Saturday shifts. Holiday cover is also required which would be full time hours.

Shifts you would be required are:

Monday: 8am -6pm

Tuesday: 8am - 6pm

Wednesday: 9am - 1pm

Required skills & experience:

2 years minimum experience in a customer facing position

Good organisational skills

Excellent communication skills, both face to face and over the phone

You will be a people person that loves to interact and genuinely cares about helping people

Responsibilities will include:

Appointment management for a private chiropractic clinic

Providing exceptional customer service in an open plan environment

Providing new patients with the information they will need to feel confident at their first appointment

Working with the rest of the team to ensure a calm and well-managed practice is maintained

Taking payments for treatments

Discussing care and treatment plans with patients under the guidance of a Chiropractor

working full time on a few weeks of the year for holiday cover

This is a fantastic opportunity to join a private care provider, whose priority is to deliver an exceptional standard of care to all patients, with the aim of reducing or eliminating persistent daily pain. We are looking for someone who is passionate about supporting the patient journey, and who will contribute to our central ethos.

Job Types: Part-time, Permanent

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Experience:

Customer facing: 3 years (preferred)

Work Location: In person