Specialist Professional Services Engineer, Actimize (NetReveal, cloud)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a dynamic and detail-oriented Specialist Professional Services Engineer to join our team, focused on delivering and implementing NiCE Actimize Financial Crime Prevention solutions for leading financial institutions.

You will work in a customer-facing environment, collaborating closely with clients, architects, business analysts, and internal teams to deploy, configure, and customize enterprise-grade compliance solutions. If you are passionate about solving complex business problems, working with cutting-edge compliance technologies, and operating in a fast-paced global environment - this role is for you.

How will you make an impact?

As part of the Professional Services team, you will:

Lead end-to-end product implementation lifecycle including planning, configuration, testing, and go-live support

Configure, develop, and customize Actimize Financial Crime Prevention solutions (AML, Fraud, Trading Compliance)

Engage directly with customers to understand business and compliance requirements

Design and implement innovative, scalable, and secure solutions in collaboration with cross-functional teams

Perform unit and functional testing to ensure alignment with design requirements

Troubleshoot and resolve implementation issues efficiently

Support production environments and assist customers with functional problem resolution

Work across global teams in a matrix organization and multi-time zone setup

Ensure adherence to best practices, security standards, and enterprise guidelines

Drive quality delivery with high attention to detail and task ownership

Have you got what it takes?

8–12 years of relevant experience

Experience in Banking & Financial Services domain

Strong hands-on experience with SQL / PostgreSQL / Oracle / MS SQL

Experience handling large data volumes and complex database environments

Familiarity with Unix/Linux commands

Understanding of Object-Oriented Programming (OOP)

Exposure to enterprise application development and product implementation

Knowledge of secure, scalable, multi-user system design principles

Professional Capabilities

Strong problem-solving and analytical skills

Excellent verbal and written communication

Ability to work independently on complex tasks

Experience in Agile and Waterfall methodologies

Proven ability to operate in a global and matrix environment

High attention to detail and strong task management skills

Quick learner with adaptability to new technologies and domains

Additional Skills (Good to Have)

Actimize product development or implementation experience

Exposure to Professional Services / Implementation roles

Understanding of Kubernetes and container orchestration

Familiarity with Docker and containerization practices

Experience with CI/CD pipelines and DevOps tools

Exposure to AWS or cloud platforms

Business Impact

Own end-to-end development and deployment responsibilities as an Individual Contributor

Apply independent judgment in solving moderate to complex problems

Drive implementation outcomes with minimal supervision

Contribute to delivering high-quality solutions for regulated financial environments

Build domain expertise and establish credibility within team and customer ecosystem

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Role Type: Individual Contributor

Req ID: 11289

Reporting to: Group Manager

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.