Network Engineer

Responsibilities

Provide both corrective and preventive maintenance for customers’ Enterprise IT Network services, ensuring reliable network performance.

Perform break-fix support, including troubleshooting and identifying issues across all network services.

Develop and execute preventive maintenance activities following the PM checklist, conducting functional and health checks at clients’ premises, and submitting the required reports.

Create test cases and conduct proof‑of‑concept testing for new hardware and software before upgrades or deployment.

Collaborate closely with the Customer Success Managers to meet operational requirements, deliverables, and service reporting needs.

Initiate and manage TAC cases with principal vendors for complex issues, ensuring timely resolution.

Requirements:

Minimum 3–5 years of hands‑on network technical support experience, preferably within a Systems Integrator (SI) environment.

Strong technical troubleshooting capabilities with proven analytical and problem‑solving skills.

Practical experience in implementing, maintaining, and supporting LAN, WAN, WLAN, data networking, and security solutions, including break‑fix activities.

Cisco certifications are preferred.

Hands‑on experience with the following technologies and platforms are preferred:

Cisco: Wireless, Routers, Catalyst & Nexus Switches, Firepower, IPS/IDS, ISE, ASA, ESA, WSA, SMA

Alcatel: Wireless and OmniSwitch

Arista: Switches and CloudVision

Firewalls: Fortinet, Check Point, Palo Alto

Tools/ Solutions: SolarWinds NPM/NCM/NTA, F5 LTM, Aruba ClearPass

Ability to perform effectively in a fast‑paced work environment.

Highly self‑motivated, detail‑oriented, and able to work independently.

Strong customer service mindset and professionalism.

Able to support 24×7 standby duties as required.

Singaporean Only

Work location: Jurong East

Siow Ee Sheng | REG No: R23118145

PERSOL SINGAPORE PTE LTD | EA License No. 01C4394

"By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd (""PERSOL"") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’shealth advisories and such other purposes stated in our Privacy Policy.

We may use artificial intelligence (""AI"") and machine learning technologies to support our recruitment and placement services,including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies.If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at sg.dataprotection@persolapac.com."

PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.

We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.

In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.

Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

Our full Privacy Policy is available at https://www.persolsingapore.com/policies. If you wish to withdraw your consent, please drop us an email at "sg.dataprotection@persolapac.com" to let us know. Please feel free to contact us if you have any queries.

For more information, please visit www.persolsingapore.com