Banking Card Fraud/Risk Analyst

Overview

Job Details:

Monitor card transactions continuously through fraud detection platforms to identify suspicious, abnormal, or potentially fraudulent activity.

Investigate reported fraud incidents, chargebacks, and disputed transactions while coordinating with customers, internal teams, and international card networks.

Apply Visa and Mastercard regulations together with internal security procedures when reviewing and handling payment related cases.

Work collaboratively with team members to identify suspicious transaction patterns, assess potential risks, and document investigation results.

Configure, review, and maintain antifraud system rules to improve transaction monitoring accuracy and minimize exposure to financial risks.

Monitor fraud related KPIs, risk indicators, and transaction trends to identify emerging threats and support informed operational decisions.

Prepare accurate fraud monitoring reports and provide required information to management and relevant regulatory authorities.

Participate in internal awareness programs and training sessions to strengthen employee understanding of fraud prevention, payment security, and risk controls.

Review existing procedures and controls and contribute to improvements that strengthen payment security, fraud prevention, and operational resilience.

Maintain proper documentation of investigations, suspicious activities, and corrective actions for future review and compliance purposes.

Job Experience Requirements:

University degree in Finance, Information Technology, Economics, Law, Business, or a related discipline.

One to three years of professional experience in the financial services sector, including at least one to two years working in fraud prevention, risk management, compliance, or a closely related area.

Good understanding of payment processing, card operations, and the rules and procedures associated with Visa and Mastercard networks.

Practical experience using transaction monitoring platforms, fraud detection tools, or antifraud systems.

Strong analytical and investigative abilities with the capacity to identify unusual patterns, assess risks, and resolve complex cases.

High attention to detail with a structured approach to reviewing transaction data and maintaining investigation records.

Good communication and teamwork skills with the ability to coordinate effectively with customers, internal departments, card networks, and other stakeholders.

About Company:

ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.

Job Nature

Full Time

Job Location

Dubai

Job Level

Sr. Position