Customer Service Agent

· Provide help and advice to customers about Kcal’s products and services.

· Communicate courteously with customers by telephone, email, letter, and face to face.

· Investigate and solve customers' problems whilst working closely with the Team Leader.

· Responsible to keep accurate records of discussions or correspondence with customers.

· Learn about organization’s products, promotions or services and keeps up to date with changes.

· Responsible for collecting money paid by clients for meal plans and update the money collection schedule.

· Coordinate with the Nutritionists for clients’ appointments.

· Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the in-house Nutritionist.

Pay: AED4,000.00 - AED4,500.00 per month

Education:

Bachelor's (Preferred)

Experience:

Customer Service: 3 years (Preferred)

Language:

English (Preferred)

Work Location: In person