Business Process Analyst Sr./Scrum Master

Clearance Level

None

Category

Process and Operational Efficiency

Location

Remote, Working from the USA

Key Skills For Success

Agile Methodology

Business Analysis

Project Management

REQ#: RQ226730

Public Trust: BI Full 6C (T4)

Requisition Type: Regular

Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.

Job Description

Business Process Analyst Senior

Job Responsibilities

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Business Process Analyst Senior with Scrum Master experience joining our team to support our customer activities in Washington, DC. This position can be worked Remote.

At GDIT, people are our differentiator. The prospective candidate should have experience in Agile methodologies, requirements gathering, and user story development, as well as proficiency with tools like Jira and Confluence. Day-to-day responsibilities include analyzing and improving business processes, gathering and translating stakeholder requirements, documenting workflows, identifying operational efficiencies, and supporting data-driven decision-making. This role requires strong knowledge and application of Agile and Scrum practices to facilitate ceremonies, support backlog refinement, remove impediments, track sprint progress, and help cross-functional teams deliver high-quality solutions on time. The ideal candidate is a collaborative problem-solver who can bridge business needs and technical execution, communicate clearly with diverse stakeholders, and drive continuous improvement in a fast-paced customer environment.

Job Responsibilities

Facilitate Agile ceremonies such as Scrum, backlog refinement, sprint planning, and retrospectives.

Manage Jira tasks for multiple Scrum and Kanban teams.

Act as a liaison between teams to ensure continuous communication, track sprint progress, and remove impediments.

Analyze existing business processes and end-to-end optimizing to drive operational excellence and efficiency through automation of strategic alignment.

Collaborate with cross-functional stakeholders to elicit, document, and validate business and functional requirements and translate them into user stories.

Develop user stories, acceptance criteria, and process flows to support customer.

Partner with business leaders, SMEs, technical teams, data analysts and operational staff to ensure end-to-end requirements are understood and implemented correctly.

Maintain structured documentation and linked artifacts in Confluence and track progress in Jira to ensure alignment between requirements, development, operations, and reporting.

Leverage AI tools such (Claude, CoPilot, etc.) to manage multiple projects and priorities, and initiate follow up to ensure timely achievement of commitments.

Support members of team in other related duties.

Education

Bachelor's degree or equivalent combination of education and experience.

3+ years of experience in business process analysis or similar role.

Required Qualifications

Strong knowledge of Agile methodology and frameworks. Agile certification preferred, e.g., Certified Scrum Master (CSM), SAFe Agilist, or equivalent.

Proven experience writing requirements, user stories, and acceptance criteria.

Proficiency with Jira and Confluence for requirements and project tracking while leveraging AI.

Excellent communication, facilitation, and problem-solving skills.

Experience writing requirements and creating user stories.

Preferred Qualifications:

Familiarity with refugee and immigrant population or other social programs.

Understanding of ITIL or other process improvement frameworks.

Experience with integration of business and operational data into Jira and Confluence to enable traceability, reporting, and workflow automation.

WHAT GDIT CAN OFFER YOU:

Full-flex work week

401K with company match

Internal mobility team dedicated to helping you own your career

Collaborative teams of highly motivated critical thinkers and innovators

Work Requirements

Years of Experience

3 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

None

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.