MuleSoft Engineer | 12 months Agency contract

Key Responsibilities

Production Support (L2/L3)

Act as L2/L3 escalation point for MuleSoft API incidents, performing root cause analysis (RCA) on unknown errors and failures and driving permanent fixes

Monitor API health and performance using MuleSoft-native tools and dashboards (e.g., Anypoint Monitoring, Kibana) to proactively identify degradation before it impacts business

Perform capacity planning and performance management for production API workloads

Support administration of the API Management platform (Anypoint Platform), including environment configuration and access management

Deploy APIs across environments (Dev → QA → Production) following release management best practices

Maintain existing MuleSoft APIs, including bug fixes, minor enhancements, and error-handling improvements

Apply understanding of MuleSoft's 3-tiered architecture (Experience–Process–System layer APIs) when diagnosing issues or making changes

Required Experience

7+ years in IT with hands-on MuleSoft development/support experience (MuleSoft Certified Developer preferred)

Demonstrated experience in API-led connectivity and the Experience-Process-System layer model

Strong troubleshooting and RCA skills in a production support environment

Experience with API security policies (Client ID/Secret, OAuth, etc.)

Working knowledge of SQL, stored procedures, and database performance considerations

Familiarity with monitoring/observability tools (Hawtio, Jolokia, Kibana, or equivalent)

Experience with Agile/Scrum delivery using JIRA

We regret that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd

EA License No: 01C4394| Saravanan| Reg No: 01C4394

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