Senior Associate, HR & Payroll

General Information

Job ID

36934

Location

Kuala Lumpur, Malaysia

Work Types

Permanent

Categories

Client Payroll

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About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 125 offices across 87 jurisdictions, covering 92% of world GDP and 95% of FDI inflow.

As we’re a global company with 12,000 colleagues, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

We are currently looking to find a Senior Associate in HR & Payroll to work at our KL office.

Key Responsibilities

Payroll Delivery & Portfolio Management

Manage assigned payroll portfolio comprising a minimum of 500 payslips or 12–15 clients, subject to client complexity and service scope.

Prepare and process monthly payroll accurately and timely using TMF payroll systems and approved workflows.

Ensure correct calculation of salaries, allowances, overtime, claims, unpaid leave, deductions, and statutory contributions (EPF, SOCSO, EIS, PCB, HRDF where applicable).

Perform payroll validations, reconciliations, and reasonableness checks prior to client submission and payroll finalisation.

Timeliness & Accuracy

Deliver all payroll, statutory filings, reports, and client deliverables within agreed timelines and SLAs.

Achieve and maintain 100% accuracy in payroll delivery, minimising errors and rework.

Statutory & Regulatory Compliance

Ensure full compliance with local employment and payroll regulations, including the Malaysian Employment Act and statutory requirements.

Prepare statutory filings, bank files, and payroll‑related reports in line with regulatory and client requirements.

Support year‑end activities including Form EA, Form E, CP8D, and audit‑related payroll documentation.

HR Administration Support

Maintain accurate employee master data and HR records, including onboarding, employee movements, and terminations.

Coordinate leavers’ processes, final payments, and statutory de‑registration where applicable.

Client & Stakeholder Management

Act as a primary operational contact for assigned clients on HR & payroll matters.

Respond to client queries professionally and independently, escalating issues where appropriate.

Proactively highlight payroll variances, compliance risks, or operational issues to the Team Leader, with proposed resolutions.

Support client audits, statutory reviews, and information requests.

Quality, Controls & Knowledge Mastery

Adhere strictly to TMF internal controls, quality standards, and ISAE requirements.

Demonstrate strong mastery of payroll concepts, payroll systems, and system‑generated reporting, avoiding manual workarounds outside approved processes.

Apply sound understanding of the Employment Act and labour regulations when handling payroll and employee lifecycle matters.

Participate in root cause analysis for payroll errors and implementation of corrective and preventive actions.

Team & Ad Hoc Support

Support the Team Leader in daily deliverables and deadline management.

Support ad hoc tasks, special assignments, and project‑based activities as assigned by the Team Leader or Management.

Key Requirements

Diploma / Degree Holder in Human Resources Management or Accountancy or any related disciplines is preferred;

At least 1 year of experience in payroll processing. HR officer with payroll background is also invited to apply.

Well-versed in local country employment ordinances, tax practices and pension and related ordinances.

Previous experience in sizeable professional firms will be an advantage.

Able to speak well and able to communicate with clients.

Will take advantage of learning opportunities to meet the needs of current jobs.

Promptly and efficiently completes assignments.

Able to interact with own teams in function to deliver results.

Able to manage personal workload effectively.

Responds to and anticipates client needs in a timely and professional manner

Able to listen actively, consider people concerns and adjust own behaviour in a helpful manner.

What’s in it for you?

Pathways for career development

Work with colleagues and clients around the world on interesting and challenging work;

We provide internal career opportunities so you can take your career further within TMF;

Continuous development is supported through global learning opportunities from the TMF Business Academy;

Making an impact

You’ll be helping us to make the world a simpler place to do business for our clients;

Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work;

A supportive environment

Strong feedback culture to help build an engaging workplace;

Positive and healthy working environment - TMF Group Greece is Great Place to Work certified. The Great Place to Work® model is the world’s most researched, accepted and sustainable definition of a great workplaces from an employee’s point of view.

We’re looking forward to getting to know you!