Food & Beverage Assistant

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We're currently seeking a Food & Beverage Assistant to join the team at The Dean Cork. If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you!

Key Areas

Providing exceptional food and beverage service in restaurant, bar and event settings

Maintaining high standards of cleanliness, presentation, and guest engagement throughout each shift

Supporting set-up, service, and breakdown of F&B operations efficiently and professionally

Collaborating with the wider F&B team to deliver consistent, guest-focused service

Demonstrating flexibility across morning, evening, and weekend shifts as required

Upholding health, safety, and hygiene standards in all service areas

Job Purpose

The Food & Beverage Assistant is a core member of the Food and Beverage team, delivering a consistently high level of service to all guests. Whether serving breakfast, a la carte dining, drinks, or private events, this role requires energy, professionalism, and a positive guest-first approach. The Food and Beverage Assistant will ensure all service standards are met while working collaboratively in a fast-paced hospitality environment.

Key Deliverables

Guest-Focused Service Delivery

Greet and engage guests warmly, ensuring all service is friendly and professional

Take and serve food and drink orders accurately and efficiently

Be attentive to guest needs and deliver a memorable dining experience

Handle any guest queries or complaints calmly and with a solution-oriented mindset

Operational Excellence

Support opening and closing duties including cleaning, setup, and preparation

Maintain clean and organised service areas including tables, floors, and equipment

Ensure food and beverage items are presented to brand standards

Follow proper procedures for billing, POS usage, and order tracking

Team Collaboration

Work closely with kitchen, bar, and events teams to ensure smooth service flow

Participate in pre-shift briefings and team meetings as required

Assist in cross-training new staff members or helping across different F&B outlets when needed

Health, Safety & Compliance

Follow all food safety, hygiene, and manual handling guidelines

Ensure compliance with licensing laws and responsible service of alcohol policies

Report incidents or maintenance issues to management promptly

Maintain personal grooming and presentation standards in line with the hotel's brand

Preferred Experience

Experience in a similar high-volume restaurant, bar, or hotel setting is beneficial

Fluent English with excellent communication and interpersonal skills

Well-presented, outgoing, and able to work calmly under pressure

Confident working both independently and as part of a team

Benefits:

Global discounted staff room rates across the group

50% off Food and 25% Beverage across the group

Accrued Annual Leave with Service

Friends and Family discount

Gym Membership Discounts

Continual training and development

Career progression within the Group

Gratuities

Meals on shift

Bike to work scheme

Taxsaver for travel

Refer a friend scheme

Wellness at work events and access to wellness platform

Employment Assistance Programme

Group discounts for cinema tickets, shopping deals etc

Team appreciation days

Service recognition

Regular funfilled activities and gatherings for all teams across the group

Applicable to certain positions

Dean Group owns and operates a number of hotels across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group

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