Account Executive - Commercial Lines, Broking (South)

The purpose of this role is for an experienced Account Executive to work within a dynamic team setting in our South region. The role entails working on Commercial accounts with an Account Director and managing and developing an established Commercial book of business.

This role is based in our South region on a hybrid basis.

Reports To: Team Lead, Commercial Lines

Key Internal Relationships:

Regional Manager & Regional Business Manager, Account Directors, Account Executives

Key External Relationships:

Customers, Insurance companies, Credit Management

Sales and Activity Management:

Responsible for Client insurance requirements including inviting, securing and documenting renewal as well as mid-year alterations and claims handling in line with agreed protocols and procedures

Provide Account support to Account Director(s) on clients.

Ensure agreed processes are followed in all matters

Manage aged debt and premium collection

Comply with all management audit requirements

Customer Relationship Management:

Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments

Deal with any issues that customers may have with queries, quotes etc.

Customer Service:

Portray a professional image to meet or exceed customer service standards

Take personal responsibility for delivering the highest level of accuracy and quality in your work

Deal with requests and enquiries from customers, staff and management in a professional and timely manner

Team Collaboration:

Work closely with designated Account Director.

Working as part of a team environment to ensure all customer needs are met

Working together to ensure the team is on track to meet monthly and yearly targets

Compliance:

Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards.

Requirements:

Minimum CIP Qualification

Candidate must demonstrate the ability to work in a team environment

Strong communication skills are essential

Possess a positive, can do attitude with the ability to adapt to and embrace change

Attention to detail

Possess the ability to manage deadlines & prioritise workload

Demonstrate good technical & product knowledge

The ability to prioritise workloads and adapt to unforeseen events

A good degree of personal organisation and a structured approach to time and resource management

Person Specification:

Previous Open I experience

Proficient in Office, including Outlook, Word & Excel

Friendly and assertive manner on the phone

Ability to develop relationships with insurers and clients

Willingness to learn & develop

Strong work ethic

www.arachas.ie and Arachas Insures Ireland

#ACB

Business area

Arachas

Role

Account Executive

Locations

Cork

About Ardonagh Europe

The Ardonagh Group is one of the world’s leading independent insurance distribution platforms. We are a collection of best-in-class entrepreneurial and specialist brands with a network of over 250 locations and more than 12,000 employees. Across our portfolio, we offer a highly diversified range of insurance-related products and services. From complex multinationals to individuals purchasing personal insurance policies, our understanding of the audiences we serve, together with our scale and breadth, allows us to work with our insurer partners to deliver a broad range of product and risk solutions that meet customer needs.

Find us on LinkedIn or visit www.ardonagh.com

Founded in 2017

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