Food Court Assistant Manager (Mall) Johor Bahru Town
About the role
What You'll Be Doing
Lead the day-to-day operations of the food court, including the management of 2 beverage stalls, ensuring smooth and efficient business operations.
Build strong relationships with tenants by ensuring operational excellence and compliance with company standards, policies, and food safety regulations.
Drive exceptional customer experiences by proactively resolving operational issues and maintaining high service standards.
Manage and develop the operations team, including manpower planning, scheduling, coaching, and performance management.
Support the planning, setup, and successful launch of new food court projects and outlets.
Monitor sales performance, operating costs, and key business metrics to maximize profitability and operational efficiency.
Ensure the highest standards of cleanliness, hygiene, workplace safety, and regulatory compliance across the food court.
Identify opportunities to improve operational processes, increase productivity, and enhance tenant and customer satisfaction.
What We're Looking For
Minimum 5 years of experience in Food Court, Food Hall, or F&B Operations Management.
Proven experience managing multiple tenants and coordinating day-to-day food court operations.
Strong understanding of food safety regulations, hygiene standards, and local compliance requirements.
Excellent leadership, people management, and problem-solving skills with a hands-on management style.
Experience in new outlet openings, food court setup, or project launches will be a strong advantage.
Commercially driven with the ability to analyze sales performance, control operational costs, and improve business results.
Able to thrive in a fast-paced environment while delivering excellent customer and tenant experiences.
Pay: RM6,000.00 - RM9,000.00 per month
Benefits:
Opportunities for promotion
Professional development
Ability to commute/relocate:
Johor Bahru: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Food Court: 5 years (Preferred)
Operation: 5 years (Preferred)
Work Location: In person
Questions about this role
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