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Customer Quality Engineer (CQE) (Metal) @ Senai

Persol

unknownPosted Aug 24, 2026
Posting intelligenceActively listed

About the role

Key Responsibilities

Act as the main liaison between customers and internal teams on quality-related matters.

Manage customer complaints using structured problem-solving tools (8D, FMEA, RCA) and implement effective corrective actions.

Coordinate First Article (FA) inspections and ensure quality readiness for new product introductions (NPI).

Support APQP, PPAP, Control Plans, PFMEA, and inspection standard development.

Analyze quality performance using SPC, Pareto analysis, PPM, scrap, and other quality KPIs.

Lead continuous improvement initiatives through Lean, Kaizen, and Six Sigma methodologies.

Collaborate with customers to reduce defects and improve product quality.

Support internal, customer, and third-party audits while ensuring compliance with ISO and IATF standards.

Requirements

Diploma or Degree in Mechanical Engineering or a related discipline.

Minimum 3 years of experience in quality engineering within metal stamping or sheet metal fabrication.

Good knowledge of ISO 9001, ISO 14001, ISO 13485, and IATF 16949.

Hands-on experience with APQP, PPAP, CMM, and quality tools such as 8D, FMEA, SPC, and Root Cause Analysis.

Strong analytical, problem-solving, and communication skills.

*

Pay: RM4,000.00 - RM4,500.00 per month

Ability to commute/relocate:

Senai: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Diploma/Advanced Diploma (Preferred)

Experience:

CQE: 2 years (Preferred)

Metal Stamping: 2 years (Preferred)

Work Location: In person

Questions about this role

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