Customer Service
Skills
About the role
WE'RE HIRING – DELIVERY & AFTER-SALES COORDINATOR
Casa Bravo Furniture is looking for a highly organized and responsible Delivery & After-Sales Coordinator.
Key Responsibilities:
Receive and track customer orders from different showrooms
Prepare and manage daily/weekly delivery schedules
Coordinate between showrooms, factory, drivers and delivery teams
Follow up on every delivery until successful completion
Communicate with customers regarding delivery arrangements
Handle customer concerns and help resolve order-related issues
Manage and follow up on after-sales/service requests
Coordinate repairs, inspections and service visits
Maintain accurate sales, delivery and customer records
Perform sales/order data entry and prepare basic reports
We are looking for someone who is:
Highly organized and detail-oriented
Responsible and proactive
Excellent at follow-up
Good at dealing with customers and solving problems
Able to work under pressure and manage multiple orders
Comfortable with Excel and data-entry systems
Fluent in English; Arabic is an advantage
Previous experience in furniture, logistics, delivery coordination, customer service or after-sales service is preferred.
Industry: Furniture Retail & Manufacturing
We are looking for someone who takes full ownership of every order from receipt until successful delivery and completion.
Pay: AED111.00 - AED11,111.00 per month
Application Question(s):
Please Mention: 1-Your Visa Status 2-Joining Date 3-Salary Expectations
Work Location: In person
Questions about this role
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