ServiceNow Sr Developer
About the role
Clearance Level
None
Category
Software Engineering
Location
Remote, Working from the USA
Key Skills For Success
Artificial Intelligence (AI)
Collaboration
Development
Development Skills
IT Service Management (ITSM)
REQ#: RQ226780
Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to be at the center of GDIT’s business operations. Make an impact by collaborating across functions to make mission success achievable.
Job Description
We are seeking a highly skilled Senior ServiceNow Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.
Meaningful Work and Personal Impact
As an Sr ServiceNow Developer , your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:
Design, develop, and maintain forms, flows, catalog items, integrations, etc.
Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
Support Agile ceremonies and uphold quality assurance throughout the lifecycle
Adhere to and enforce ServiceNow and OneGDIT best practices.
Support platform upgrades, patching, and deployments.
Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
Collaborate with Scrum Masters, Product Owners, and Developers.
What You’ll Need to Succeed
We are looking for candidates with both expertise and a passion for innovation. Requirements include:
Education
High school diploma required; AA or Bachelor’s degree preferred
Required Skills
3 years of experience in prompt engineering, Now Assist and agentic AI.
7+ years of ServiceNow development experience within ITSM environment
Strong understanding of ServiceNow architecture, modules, and platform capabilities
ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days
Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
Familiarity with Agile/Scrum methodologies
Strong analytical, troubleshooting, and debugging skills
Excellent communication and documentation skills
Must be a U.S. person
Preferred Certifications
Certified Implementation Specialist – ITSM
Certified Application Developer - ITSM
Advanced ITSM certifications a strong plus
ITIL v4 Certification
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Flexibility: Full-flex work week to own your priorities at work and at home
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.
Work Requirements
Years of Experience
3 + years of related experience
may vary based on technical training, certification(s), or degree
Certification
Certified System Administrator (CSA) | ServiceNow - ServiceNow
Travel Required
None
Salary and Benefit Information
The likely salary range for this position is $97,968 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our Identity Verification Process
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our Work
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
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