Valet Parking Attendant / Shuttle Driver

Hyatt Regency Lexington is seeking friendly, dependable, and energetic team members to join our Valet & Transportation team.

This position is much more than parking cars. Our Valet & Shuttle Drivers are often the first and last impression of the hotel, welcoming guests, assisting with luggage, providing valet service, and transporting hotel guests and airline crews throughout Lexington.

What You'll Do

Welcome arriving guests and provide friendly, professional service from the moment they arrive

Safely park and retrieve guest vehicles

Drive hotel shuttle vans transporting guests and airline crew members to and from Blue Grass Airport and other approved destinations

Assist arriving and departing guests with luggage when needed

Help guests with directions, transportation questions, and recommendations throughout downtown Lexington

Maintain an organized and efficient valet operation during busy arrival and departure periods

Coordinate with the Front Desk and other hotel departments to respond to guest needs

Keep hotel shuttle vans, the valet office, and the hotel entrance clean and presentable

Process valet transactions and follow established cash-handling procedures

Maintain a professional, welcoming presence at the hotel entrance

Assist with other guest-service responsibilities as needed

Our downtown location can become especially busy during conventions, concerts, sold-out weekends, weddings, and University of Kentucky sporting events, so teamwork and the ability to stay organized under pressure are important.

Schedule

We are primarily looking for team members available for evening shifts, typically:

4:00/5:00 PM – 12:00/1:00 AM

Weekend availability is important. Scheduling may vary based on hotel occupancy, events, and business needs.

Qualifications

Must be at least 18 years old

Must have a valid driver's license and an acceptable driving record

Must be comfortable safely operating a variety of passenger vehicles and hotel shuttle vans

Must be reliable, punctual, and dependable

Strong communication and customer-service skills

Friendly, professional, and comfortable interacting with guests

Ability to remain calm and organized during high-volume periods

Ability to work outdoors in varying weather conditions

Ability to stand and walk for extended periods

Ability to lift and assist with guest luggage

Must be available to work nights and weekends.

Previous valet, transportation, hospitality, or customer-service experience is preferred but not required

What We Offer

$12-14.00/hour starting pay + tips

This position provides opportunities to earn additional income through guest tips, particularly during high-volume hotel periods and major downtown events.

Eligible team members also have access to benefits including:

Hyatt colleague hotel discounts

Free employee parking

Paid time off

401(k)

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Opportunities for growth within the hotel and hospitality industry

Who Does Well in This Role?

Our strongest Valet & Shuttle Drivers are people who like being busy. They're comfortable talking with guests, take pride in providing great service, work well with a team, and don't mind spending most of their shift on their feet.

Pay: $12.00 - $14.00 per hour

Benefits:

401(k)

Dental insurance

Employee discount

Flexible schedule

Flexible spending account

Free parking

Health insurance

Opportunities for advancement

Paid time off

Paid training

Vision insurance

Work Location: In person