Cyber Intelligence Analyst L1

Actively monitor and investigate cyber intelligence alerts provided by our platforms to detect malicious or fraudulent activities against our clients.

Follow documented procedures to:

Perform the triggering process of the alerts (classify, assess severity and likelihood of maliciousness).

Contextualize and enrich the case.

Report the alert or escalate to the L2/L3 layers.

Operate the Cyber Intelligence platforms that are part of the Accenture solution for our clients: check for new alerts, configure and update monitoring/surveillance, solve or escalate issues, etc.

Document performed activities, actions and conclusions and report them through the defined channels (case management systems or email).

Communicate and collaborate with other security teams (internal teams or client teams), in order to support in investigations or incidents and improve delivered services.

Participate in internal meetings, such as turnover meetings, team meetings, etc. to collaborate with the teammates and perform transfer knowledge when needed.

Carry out trainings to be up to date in terms of cyber intelligence technologies, threat landscape, methodologies and frameworks, etc.

Identify and document areas of improvement for the service, platforms and communication or management.

Identify and document new fraud and malicious cases, as well as participate in Cyber Intelligence writing (reports, alerts and investigations).

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