UX / UI Designer

Clearance Level

None

Category

Software Engineering

Location

Arlington, Virginia

(Onsite Workplace)

Key Skills For Success

System Designs

User Experience (UX)

User Interfaces (UI)

REQ#: RQ226628

Public Trust: NACI (T1)

Requisition Type: Regular

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

UX / UI Designer

Position Summary

The UX/UI Designer owns the user experience for an operator application used in a national cyber defense command center supporting Critical Infrastructure, SLTT partners, and Federal Civilian agencies. The application spans multiple functional areas and user categories with varying responsibilities and entitlements. Users work full shifts, often under time pressure and across multiple displays, making information hierarchy, cognitive load management, consistency, and clear presentation of uncertain data central to this role.

Key Responsibilities

Application Experience Design

Design coherent workflows across functional areas.

Establish navigation and orientation so users understand location and context.

Define how selection and context carry across areas.

Set defaults, on‑demand elements, and intentional omissions.

Role- and Entitlement-Aware Design

Design for multiple user categories with distinct responsibilities and permissions.

Ensure entitlement-driven presentation is clear without creating uncertainty.

Present actions so any constraints are explicit.

Sustained Use & Escalating Tempo

Design for full-shift attention and high-tempo periods.

Create status, alerting, and priority encoding that conveys urgency without fatigue.

Define degraded, stale, empty, and error states to make data currency obvious.

Manage cognitive load using density, grouping, disclosure, and restrained color/motion.

Presenting Derived & Uncertain Information

Present system-generated output with supporting evidence for user evaluation.

Establish consistent visual language for confidence, source, and currency.

Design System & Consistency

Create and maintain the design system and shared component library.

Preserve consistent terminology, iconography, status encoding, and interaction patterns.

Document decisions so they persist through personnel changes.

Accessibility & Display Environment

Design to Section 508 and WCAG from the outset.

Support legibility on individual workstations and large shared displays.

Address workflows spanning multiple simultaneous displays.

Provide non-visual equivalents when needed.

Maintain required training and certifications, reported monthly.

Research, Validation & Handoff

Work directly with users to understand workflows and pain points.

Validate design decisions through observed use.

Deliver specifications and behavior definitions engineers can build without guessing.

Partner with front-end and visualization engineers through implementation and sprints.

Required Qualifications

Experience designing complex, data-dense operational applications.

Experience with multi-area applications used by multiple user categories.

Demonstrated ability to manage information hierarchy and cognitive load in time‑pressured environments.

Experience designing role- or permission-driven interfaces.

Experience establishing and maintaining a design system.

Demonstrated Section 508 and WCAG conformance.

Experience conducting user research and workflow validation.

Experience collaborating directly with engineers through implementation.

Portfolio including operational or monitoring interfaces.

Bachelor’s degree in design, human factors, HCI, or related field, and 5 years of experience (or equivalent experience per company policy).

Public Trust eligibility and U.S. citizenship.

On-site work at a government facility in the Washington, D.C. metro area (not remote/hybrid).

Preferred Qualifications

Experience designing for operations centers or sustained-attention environments.

Experience with multi-display workstations and large shared displays.

Experience presenting automated or algorithmic output for human evaluation.

Experience designing interfaces that adapt during escalation.

Background in human factors.

IAAP CPACC or WAS certification.

Front-end familiarity sufficient for realistic specification.

Work Requirements

Years of Experience

5 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $107,744 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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