Team Leader – The Dining Room

Summary

About Park Hyatt Sydney and The Dining Room

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

Set to become one of Sydney’s food and drink destinations for tourists and locals alike, our restaurant will showcase the finest regional and coastal ingredients of Australia. We are currently recruiting for friendly and detail - oriented Team Leaders for Breakfast team.

About the role

Assists the Assistant Manager and Manager - The Dining Room to ensure that all policies and procedures are successfully executed.

Provides exceptional guest service at all times and handles all guest and colleague inquiries and complaints in a courteous and efficient manner.

Ensures that the food and beverage standards are implemented.

Taking reservations, greeting customers and presenting them with menus and beverage list

Provide guests with recommendations of beverage as well as dishes and wines to complement food in a friendly and professional manner

Taking orders and serving food and beverage in professional manner

Providing table service such as opening bottles and pouring beverages, clearing tables by returning dishes and cutlery to the kitchen, removing empty bottles and used glasses from the table and refilling / replacing glasses

Collecting payments for sales and operating point of sales machines and cash register

Is a hands-on Team Leader and is present at all times in the Dining Room, especially during busy periods.

Nurtures and develops each team member, maximising their effectiveness by developing their skills and abilities through appropriate training and coaching.

Qualifications

To be considered for this role the candidate should possess the following:

Proven a fine dining restaurant experience and qualification in food and beverage service training, preferably diploma or certificate in Hospitality or Tourism management

2 years minimum experience in a similar role and environment

Current NSW RSA License.

Well rounded knowledge of wines and beverages, coffee making skills

Basic computer literacy skills particularly in the use of MS Office.

Working at Park Hyatt Sydney will include:

Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets

Access to complimentary and discounted Hyatt accommodation worldwide

Access to internationally recognised learning and development programs and opportunities

Access to an employee assistance program and paid family leave benefits

Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces with the aim to create an authentic culture of care and service.

Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

If you are looking for a fulfilling career, please apply through www.careers.hyatt.com