Institutional Services Risk - Control Design Specialist Team Lead

Overview:

The Business Risk Team Lead will play a critical role in strengthening the control environment across Institutional Services by partnering directly with business leaders to identify risks, enhance processes, and design sustainable controls. This role is responsible for leading risk assessments, facilitating RCSA activities, reviewing business processes and workflows, and translating process risks into practical, measurable, and testable control solutions.

The ideal candidate brings a strong foundation in operational risk management, internal audit, or consulting, with demonstrated experience performing process analysis, risk identification, control design, and control gap assessments as a core component of their day-to-day responsibilities.

Primary Responsibilities:

Partner with business leaders, process owners, and subject matter experts to evaluate business processes, identify risks, and design effective controls that support the Bank's risk management objectives and regulatory requirements

Lead and facilitate risk identification, risk assessment, RCSA, and control design activities across multiple business functions, driving consensus among stakeholders and influencing meaningful process improvements

Conduct detailed process analysis and process mapping reviews to identify operational, compliance, and fiduciary risks, and recommend practical mitigation strategies

Review and challenge process documentation, procedures, control inventories, and control language to ensure controls are appropriately designed, clearly articulated, sustainable, and capable of demonstrating effectiveness

Perform control gap analyses to identify weaknesses, redundancies, and opportunities to strengthen the control environment, including recommending preventive, detective, automated, and monitoring controls as appropriate

Translate complex business processes and associated risks into actionable, measurable, and testable control designs that align with internal standards and industry best practices

Provide credible challenge and risk-based feedback to business partners while building strong working relationships that facilitate change and continuous improvement

Identify opportunities to leverage data analytics, reporting, workflow automation, and technology solutions to improve risk management capabilities, control effectiveness, and operational efficiency

Support the development and execution of risk assessments, scenario analyses, control rationalization efforts, and remediation activities related to identified control weaknesses or process gaps

Maintain deep knowledge of Institutional Services products, services, business processes, and relevant regulatory and compliance requirements to effectively assess risk and provide strategic guidance

Lead multiple initiatives simultaneously, balancing competing priorities, managing stakeholder expectations, and communicating progress, risks, dependencies, and recommendations to management

Mentor and develop junior team members by providing guidance on risk identification, process analysis, control design methodologies, and risk management best practices

Promote an environment that supports belonging and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Ideal Candidate Profile:

The ideal candidate will have the following experience:

Process analysis and process mapping

Risk identification and risk assessment

Control design and control gap analysis

Risk and Control Self-Assessments (RCSA)

Designing preventive, detective, and monitoring controls

Translating process risks into practical, testable controls

Facilitating workshops and working sessions with process owners and business leaders

Driving process improvement and risk reduction initiatives

Supervisory/ Managerial Responsibilities:

N/A

Education and Experience Required:

Bachelor’s degree and a minimum of 5 years' relevant work experience, or in lieu of a degree, a combined minimum of 9 years' higher education and/or work experience, including a minimum of 5 years' relevant work experience

Preferred Background:

Bachelor’s degree in quantitative/analytical discipline (e.g., Finance, Accounting or Economics)

7+ years of experience in Operational Risk Management, Internal Audit, Risk Consulting, Business Controls or related disciplines

Strongly preferred background in one of the following:

Internal Audit

Risk Advisory / Risk Consulting

Public Accounting Advisory Practices

Operational Risk Programs

Process Improvement and Control Transformation Initiatives

Demonstrated experience leading or directly executing:

Process mapping engagements

Risk assessments and RCSAs

Control design and redesign efforts

Control rationalization and optimization programs

Regulatory remediation or risk transformation initiatives

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $98,500.00 - $164,100.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Wilmington, Delaware, United States of America