Female Operations Manager – Luxury Aesthetic Clinic
About the role
Key Responsibilities:
Lead and oversee the end-to-end operations of the clinic, ensuring smooth coordination across clinical, front office, and support teams
Drive revenue growth and profitability, ensuring achievement of monthly and annual targets
Optimize clinic performance, including staff productivity, scheduling, and operational efficiency
Enhance patient experience and satisfaction, ensuring the highest service standards and retention rates
Develop and implement SOPs and best practices aligned with regulatory and industry standards
Monitor key business metrics such as patient flow, conversion rates, and revenue performance
Collaborate with the Marketing team to improve lead generation, campaign effectiveness, and conversion
Ensure compliance with DOH regulations and internal policies
Manage inventory, procurement, and vendor relationships
Lead, mentor, and develop a high-performing team across all clinic functions
Support business expansion and new service initiatives
Requirements:
Minimum 8–10 years of experience in healthcare/clinic operations, with strong exposure to Aesthetics / Dermatology / Cosmetic Clinics
Proven track record in driving revenue growth and operational efficiency
Strong understanding of the patient journey in aesthetic clinics
Excellent leadership, communication, and problem-solving skills
Ability to analyze KPIs and make data-driven decisions
Arabic language skills are an advantage
UAE experience is mandatory
Bachelor’s degree in Healthcare Management / Business Administration (MBA is a plus)
Experience:
Aesthetic Skin Care Clinic: 8 years (Required)
Language:
Fluent Arabic (Required)
Work Location: In person
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