Sales Development Representative (SDR)

Your role at Dynatrace

We are looking for an engaging, curious, collaborative, results-driven and customer-obsessed Senior Sales Development Representative (SDR) to join the village. At Dynatrace our SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers, they collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key account.

This role will have a South East Asia remit, with a specific focus on the Indonesia market. You will be a self-starter who can work autonomously, are tech savvy, curious, motivated to learn and work with others, and have a strong passion to over-achieve. This position is based in our Singapore office and will practice a flexible work model.

Responsibilities :

Qualify leads and prospects based on defined criteria, profile assigned accounts and drive outbound prospecting to generate new business

Develop an understanding of the account’s business issues and other relevant information.

Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences.

Attend weekly territory forecast meetings and update team on progress of identified activities.

Provide input to marketing including feedback on quality of leads from marketing programs.

Utilize data, technology, and AI-powered solutions to enhance account research, prospect engagement, and pipeline generation.

Apply critical thinking and business judgment to translate insights into meaningful customer conversations and revenue opportunities.

What will help you succeed

What will help you succeed

A passion for technology and software sales, 2+ years of customer facing experience is required

University degree and fluency in Bahasa

Experience using a CRM (Salesforce)

High level of commitment to exceptional customer service and relationship building

Ability to rapidly learn, adopt and apply emerging technologies, including AI, to create business impact

Ability to work both individually and in a collaborative team environment

Strong time management as well as the ability prioritize tasks and effectively meet deadlines

Self-motivated with the ability to work in a fast paced and constantly changing environment

Collaborative and coachable mindset - you should be excited about continuously improving your skills and impact

Resourcefulness and results driven operating style

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply.

Why you will love being a Dynatracer

Dynatrace is a leader in unified observability and security.

We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

You'll get to work at the forefront of innovation with Dynatrace Intelligence - the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next - automatically.

Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes - do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

Benefits and work-life perks

We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.

Mental health support

Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.

Wellness Days

Four company-designated extra paid days off for you to recharge batteries.

Flexibility

Our hybrid working model and flexible working hours offer you the flexibility you need.

AI-driven workflows

Use AI as your daily teammate to automate tasks and focus on what matters.

Learn & develop

Company-wide learning perks, designated team's learning days, and more.

Volunteering day

A day of paid volunteer time to support a community or cause you care about.

Regular team events

We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!

International vibe

Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.

Rewards vary depending on your employment type. Some benefits and perks also differ by location - explore your city to see what’s available there.

About Dynatrace

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.