Tele Caller Executive
About the role
Job Title: Telecaller Executive
Location: Sector V, Salt Lake, Kolkata (On-site)
Salary: ₹12,000 – ₹16,000 per month
Experience Required: 1–2 Years
Employment Type: Full-Time | Permanent
Qualification: Graduate Preferred
About Us
Shree Ji Steel is a rapidly growing company in the iron and steel industry, engaged in manufacturing, trading, and export of high-quality steel products. We are committed to delivering excellent customer service and building strong business relationships across India. We are looking for energetic and target-oriented Telecaller Executives to support our lead generation and business development activities.
Job Summary
We are seeking a motivated and communication-skilled Telecaller Executive responsible for generating leads through outbound calling, identifying potential customers, and maintaining client follow-ups. The ideal candidate should possess excellent communication and convincing skills with the ability to build customer interest and support the sales team in business development activities.
Key Responsibilities
Make outbound calls to potential customers for lead generation and business promotion
Identify prospective clients and generate qualified business inquiries
Explain company products and services to customers professionally
Maintain regular follow-ups with interested clients and prospects
Handle customer inquiries and provide accurate information regarding products and services
Coordinate with the sales team for lead conversion and order processing
Maintain proper records of calls, leads, follow-ups, and customer interactions in CRM/software
Build and maintain positive customer relationships
Achieve daily and monthly calling and lead generation targets
Prepare daily call reports and lead status updates
Required Skills
Strong communication and interpersonal skills
Good convincing and negotiation abilities
Ability to work in a target-oriented environment
Strong follow-up and relationship management skills
Basic computer knowledge and familiarity with CRM/calling software
Good customer-handling and problem-solving skills
Qualifications & Eligibility
Graduate in any discipline (Sales/Marketing background preferred)
1–2 years of experience in Telecalling, Lead Generation, Customer Support, or a related field
Prior experience in the steel, construction, or industrial products industry will be an added advantage
Freshers with excellent communication skills may also apply
What We Offer
Fixed salary with attractive performance-based incentives
Professional growth and career advancement opportunities
Supportive and professional work environment
PF, ESI, Health Insurance, and other employee benefits
Benefits
Health Insurance
Provident Fund
Paid Sick Leave
To Apply
Please send your updated resume to:
hr@shreejisteelcorp.com
Work Location: In person
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
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