Sr Workday Applications Engineer

About the team

Zillow's People Technology organization builds and operates the platforms that power how Zillow employees work: Workday, ServiceNow, and the agentic AI layer connecting these systems to the surfaces employees use every day - Slack, Google Workspace, Zoom, and AI tools. The India engineering team owns this platform stack end to end: production access, change ownership, on-call rotation, and direct relationships with the business teams we support.

Zillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working across diverse teams in a dynamic, high-growth environment, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India.

About the role

You are a key contributor to the team, leading the way on the most important integration and application initiatives, designs, and operational events across Workday and the broader enterprise ecosystem. You habitually design effective architectures, deliver critical bodies of code and integration, and shepherd the quality of the team's outputs. You are an expert on your team's systems and business domain, and you understand how they fit into the larger cross-team architecture. You contribute to projects that cut across teams and domains, and you are relied upon to resolve critical operational incidents, meet essential deadlines, and propose effective designs.

Responsibilities

Serve as the technical lead for complex integration and application work across Workday, Gem, BrightHire, ServiceNow, AD/Okta, payroll and benefits vendors, and internal platforms; define the reusable patterns and set standards for the team

Build complex integrations, services & applications using Workday Studio, EIB, Core Connectors, and REST/SOAP/GraphQL APIs, and architect Extend applications (custom objects, validations, orchestration-backed workflows)

Act as an expert in multiple subdomains owned by your team; influence and shape team architecture, working closely with Principal and other senior Engineers, and treat testability, resiliency, and observability as first-order concerns

Design and own MCP (Model Context Protocol) servers and connectors that expose Workday capabilities to AI agents and internal tooling; treat the AI-enablement layer as first-class platform work

Establish how the team uses and adopts AI-assisted IDEs and coding agents (Claude Code, Cursor, GitHub Copilot); raise delivery speed and code quality across the team/org, not just your own output

Set the standard for observability across the integration estate (dashboards, metrics, alerts, and runbooks); resolve complex, high-severity production issues at the root cause and drive measurable improvements in platform health and reliability

Act as a focal point for projects: coordinating deliverables, writing designs, ensuring accurate estimates, and reviewing artifacts

Mentor engineers, improving their craft and integrating them into team culture and process

Communicate consistently with technical and non-technical staff, documenting decisions and the rationale behind build/buy and design tradeoffs

This role has been categorized as an Office position. “Office” employees regularly work at the Zillow India office for approximately 80 to 100 percent of their time each month. Employees must live within a reasonable commuting distance of the office. Zillow has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

In addition to a competitive base pay, employees in this role are eligible for incentive compensation subject to applicable laws and relevant Zillow policies. Actual amounts will vary depending on experience, performance and location.

Who you are

5-8+ years of software or application engineering experience, with significant time spent on platform or enterprise systems

4+ years of hands-on Workday development across integrations (Studio, EIB, Core Connectors), Extend, Orchestration, and RaaS/WQL

3+ years writing production code in JavaScript, Java, Python, or Go, with strong SQL or equivalent querying experience

Highly skilled in building with REST/SOAP and GraphQL, and in data transformation patterns (XML, XSLT, JSON)

Demonstrated ownership of integration architecture, including event-driven patterns, API gateway patterns, and fault-tolerant design

Deep understanding of the Workday data model and security fundamentals (domains, segments, business processes)

Uses AI-assisted development as a standard part of the daily workflow and sets the bar for the team

Bachelor's degree from a recognized university in Engineering, Computer Science, IT, or a related field (B.E./B.Tech/MCA), or equivalent practical experience

Experience designing MCP servers or API-layer connectors for AI tooling

Experience with an iPaaS platform such as MuleSoft or Workato

Workday Integration or Extend certification

Get to know us

At Zillow, we’re reimagining how people move - through the real estate market and through their careers.

As the most-visited real estate platform in the U.S., Zillow helps millions of customers navigate buying, selling, financing, and renting with greater ease and confidence. Our teams in India play a critical role in building and scaling the technology, products, and operations that power this experience.

Whether you’re working in tech, operations, or shared services, you’ll collaborate with global partners to solve meaningful problems and help more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the U.S.. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry - and your career - forward, together.