Product Consultant

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are - with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action - enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

3+ years of SaaS implementation experience, ideally within a financial institution or financial software organization focused on business intelligence and data analysis

Strong experience delivering client-facing software implementation projects, including requirements gathering, solution configuration, stakeholder management, and training

Experience with RESTful APIs and data integration technologies; familiarity with SOAP APIs is preferred

Knowledge of customer relationship management and enterprise resource planning platforms such as Salesforce, Microsoft Dynamics, or SAP

Basic understanding of coding principles including JSON, HTML, API integrations, and data analytics tools

Excellent verbal and written communication skills with the ability to build strong relationships with technical and non-technical stakeholders

Fluency in Spanish is required; proficiency in Italian is preferred

Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.

Education

Undergraduate degree required, preferably in Finance, Banking, Computer Technology, Information Systems, or a related field

Graduate degree such as a Master's degree or Master of Business Administration is preferred

Responsibilities

Lead implementation projects that help clients maximize value from Moody’s entity data solutions, APIs, connectors, and AI-powered technologies.

Consult on and implement Moody's entity data solutions, application programming interfaces, connectors, and agentic solutions across European client engagements

Conduct client requirements gathering and business analysis activities, collaborating with both internal and external stakeholders

Partner with prospective and existing clients to provide product feedback and escalate enhancement opportunities through established channels

Configure and customize workflow and process-related components of Moody's entity data solutions, application programming interfaces, and customer relationship management connectors

Deliver best practices and consultative guidance to support stable deployments and optimal solution adoption

Provide user and technical training remotely and on-site to support successful client implementation and usage

Utilize internal project tracking tools and reporting systems to manage implementation activities and project deliverables

Collaborate with client technical teams and Moody’s subject matter experts to investigate, analyze, and resolve product and implementation issues

Contribute to continuous improvement initiatives through documentation reviews, methodology enhancements, and development of knowledge-sharing materials

Travel occasionally to client locations as required to support project delivery and client engagement

About the Team

The Solutions Delivery team works closely with clients across Europe to implement and optimize Moody’s data, workflow, and technology solutions. The team partners with Product Management, Sales, Client Support, and subject matter experts to deliver high-quality client outcomes, drive adoption of innovative technologies, and continuously enhance the client experience. By joining the team, you will contribute to the deployment of data-driven and AI-enabled solutions that help organizations make more informed business decisions while supporting responsible technology adoption.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.