Bioinformatics Technician

About Tiny Health

Tiny Health is advancing lifelong health, from the first 1,000 days to the last, and addressing chronic disease through precision microbiome science. Founded in 2020 and built by microbiome scientists and physicians, our testing platform reveals whether your microbiome is trending toward resilience or imbalances using shotgun metagenomics, proprietary AI, and one of the world's largest longitudinal datasets. Trusted by families and health practitioners alike, our research-backed gut and vaginal tests are redefining the microbiome as a cornerstone of personalized health through every life stage. Learn more at tinyhealth.com and poweredbytiny.com.

The Opportunity

As Bioinformatics Technician, you will operate and maintain aspects of our bioinformatics pipeline. You will monitor incoming data deliveries, run samples on our bioinformatics pipeline, and perform standardized quality control.

Beyond your core responsibilities with the bioinformatics pipeline, you will also support the science, clinical research, and customer support teams by compiling datasets, performing analyses and responding to customer issues.

We are looking for someone who is highly organized, resourceful, and comfortable operating with significant autonomy. The ideal candidate enjoys working with data, solving problems, and taking ownership of both scientific and operational outcomes. This position reports directly to the Bioinformatics Engineer and works closely with our broader science team.

What You’ll Do

Manage day-to-day operations of Tiny Health's bioinformatics pipeline

Track samples from when the data is delivered to final release of the results

Monitor a cloud-based bioinformatics pipeline for failures

Perform standardized batch-level quality control analyses

Provide computational support to the science and clinical research teams by generating datasets and performing short analyses

Work closely with the customer support team to resolve issues affecting customers

Collaborate with scientists, bioinformaticians, and external partners to advance research objectives

Maintain accurate records and documentation

Qualifications

Required

Bachelor's, Master's, or equivalent experience in Biology, Bioinformatics, Computational Biology, Microbiology or a related field

Experience with bioinformatics pipelines

Experience with scripting languages such as Bash, Python, R.

Experience with AI tools

Strong organizational skills with meticulous attention to detail

Excellent written and verbal communication skills

Ability to work independently and prioritize competing responsibilities in a fast-paced environment

Preferred

Experience working with microbiome, microbial ecology, or metagenomics datasets particularly in humans

Experience in the biotech industry, especially start-ups

Experience with shotgun metagenomic bioinformatics workflows

Experience with SQL or other databases

Experience with AWS or other cloud platforms

Previous experience in a fast-paced startup environment

Work experience in DTC health/wellness companies

Experience working remotely, with proficiency in Slack

Self-directed, proactive, and comfortable with ambiguity

How we work

Remote-First Company: our working hours follow a 2 hour window from 9 am - 6 pm CST

Driven by an ambitious mission: we're reinventing how we should think about wellness from the first 1,000 days to the last

Shape what we build, not just how we build it: we prioritize experimentation with taking ownership, and moving fast

No hidden agendas: we operate with full transparency because when everyone's working from the same honest picture, you spend less time on politics and more time on impact

High standards, human culture: we hold ourselves to a high bar and do it alongside a team who can laugh at themselves and make the hard days genuinely enjoyable

Our Values

Learn fast, be better (root cause analysis)

What that looks like: When a stakeholder gives constructive criticism to a test result, instead of just apologizing and moving on, you dig into why it happened and update the process so the feedback is not received again.

Be relentlessly resourceful (be scrappy)

What that looks like: When a customer asks a question about our science, you you spend time digging through our docs and filtering through Slack for previous replies before pinging the team. You also know not to burn a whole day stuck, so you ask for help with a clear summary of what you've already tried.

Think like an owner (ownership)

What that looks like: When you notice customer engagement is dropping, you don't shrug it off as another team's problem - you flag it, dig into the numbers, and bring a fix, because you're hungry to see the whole company win, not just your own tasks hit their targets.

Act with honesty and empathy (radical candor)

What that looks like: When a colleague shares an idea that carries real risk, challenge in the moment and do it with kindness - don’t vent about it afterward in a side conversation.

Delight people by anticipating their needs (create raving experiences)

What that looks like: You put yourselves in the shoes of the customer or collaborator before presenting an idea, process, or proposal. Think ahead about what their pain and gain points are, and curate your communication to address their needs.