Software Engineer – Quality Analyst

Position Overview

We are seeking a highly motivated QA Engineer with strong Business Analysis capabilities to support the delivery of high-quality digital solutions across web applications, backend services, mobile applications, Point of Sale (POS) systems, self-service kiosks, and integrated enterprise platforms.

The primary focus of this role is to ensure that all solutions are thoroughly tested, validated, secure, and production-ready. As a secondary responsibility, the successful candidate will assist with requirements gathering, process analysis, user acceptance testing, and business validation activities to ensure solutions meet business needs and operational objectives.

Key Responsibilities

Quality Assurance (Primary Responsibility)

Develop and execute test plans, test cases, and test scenarios based on business and functional requirements.

Perform functional, integration, regression, system, UAT, and end-to-end testing.

Validate web applications, mobile applications (iOS and Android), backend APIs, POS systems, kiosks, and third-party integrations.

Test payment workflows, transaction processing, customer journeys, and business-critical processes.

Verify integrations with backend systems, APIs, authentication services, ERP/CRM platforms, and external vendors.

Conduct API testing using tools such as Postman and Swagger.

Perform database validation and data integrity checks using SQL.

Identify, document, prioritize, and track defects through resolution.

Conduct release validation and production readiness testing.

Support test automation initiatives and identify opportunities to improve testing efficiency.

Work closely with development teams to ensure timely resolution of issues and delivery of quality releases.

Business Analysis (Secondary Responsibility)

Assist with gathering, documenting, and validating business and functional requirements.

Support the creation of user stories, acceptance criteria, process flows, and functional documentation.

Participate in workshops and stakeholder discussions to clarify requirements.

Validate delivered functionality against business expectations.

Support User Acceptance Testing (UAT) planning, execution, and business sign-off.

Identify gaps, risks, and improvement opportunities within business processes and system workflows.

Act as a liaison between business users and technical teams when required.

Required Skills & Qualifications

QA & Testing

Strong experience in Software Quality Assurance and Testing.

Expertise in:

Functional Testing

Regression Testing

Integration Testing

System Testing

User Acceptance Testing (UAT)

End-to-End Testing

Experience testing:

Web Applications

Mobile Applications (Android & iOS)

Backend APIs & Integrations

POS Systems

Self-Service Kiosks

Strong experience with API testing tools such as Postman and Swagger.

Good understanding of databases and SQL queries for validation and analysis.

Experience managing defects using Azure DevOps, Jira, or similar tools.

Business Analysis

Experience documenting business requirements and user stories.

Understanding of business process mapping and workflow analysis.

Ability to convert business requirements into testable acceptance criteria.

Experience supporting UAT activities and stakeholder validation.

Technical Knowledge

Basic understanding of REST APIs, microservices, and system integrations.

Familiarity with authentication mechanisms such as OAuth2, SSO, and MFA.

Understanding of software development lifecycle (SDLC) and Agile methodologies.

Exposure to cloud-hosted applications and enterprise integrations.

Preferred Skills

Experience with test automation tools such as Selenium, Cypress, Playwright, or Appium.

Experience testing payment gateways and transaction systems.

Familiarity with Microsoft Azure, Azure DevOps, and CI/CD pipelines.

Knowledge of security testing and OWASP principles.

Experience in hospitality, tourism, entertainment, retail, transportation, or smart city solutions.

ISTQB Certification and/or Business Analysis certifications (ECBA, CCBA, CBAP) are advantageous.

Experience

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business Information Systems, or related field.

Minimum 5 years of experience in Software Quality Assurance.

Minimum 2 years of exposure to Business Analysis activities.

Proven experience testing enterprise applications across multiple platforms and technologies.

Experience working in Agile/Scrum delivery environments.

Key Competencies

Strong analytical and problem-solving skills.

Excellent attention to detail.

Strong communication and stakeholder management abilities.

Ability to challenge requirements constructively and identify gaps.

High level of ownership, accountability, and quality focus.

Ability to manage multiple priorities in a fast-paced environment.

Strong documentation and reporting skills.

Skills: Software Quality Assurance , API Testing , Database Validation