Network/Systems Support Engineer - Athlone

About This Role:

As a Network/Systems Engineer at Biogen, you will play a vital role in the implementation, operation, and continuous improvement of the global standard manufacturing-control-network (MCN) infrastructure at our Athlone site. This position serves as the technical owner and escalation point for network and systems platforms that support manufacturing, laboratory, warehouse, and shop-floor operations, ensuring these environments remain reliable, secure, compliant, and maintainable. Your expertise will be crucial in maintaining server platforms, virtualization, network services, identity dependencies, monitoring, backups, and connectivity to manufacturing systems. Collaborating with manufacturing, automation, infrastructure, cybersecurity, quality, and vendor teams, you will resolve complex issues and deliver infrastructure changes through controlled processes. Given the site's 24x7 operations, you may be required to provide on-site, off-hours, or on-call support, ensuring that our manufacturing processes run smoothly and efficiently.

This role requires working on site for 5 days per week in Athlone.

What You’ll Do:

Own the day-to-day operation, troubleshooting, and lifecycle support for the site manufacturing network and systems infrastructure.

Serve as the escalation point for complex MCN infrastructure incidents and lead root cause analysis through closure.

Engineer, implement, and maintain network and systems changes in alignment with Biogen's change management, cybersecurity, GxP, and infrastructure standards.

Monitor platform health, capacity, performance, availability, security posture, and service levels.

Produce operational reporting and use trend data to identify reliability, resiliency, maintainability, and risk-reduction opportunities.

Partner with manufacturing, automation, lab support, infrastructure, security, and vendor teams to plan and deliver enhancements, refreshes, incident-prevention actions, and technical standards.

Support validated manufacturing environments by ensuring platform configuration, documentation, and operational controls remain current.

Work across a diverse infrastructure environment including technologies such as Nutanix, Cisco, Arista, F5, SailPoint, Veritas, Windows and Linux platforms, supporting both operational activities and continuous improvement initiatives.

Who You Are:

You possess a strong technical acumen, allowing you to effectively manage and troubleshoot complex network and systems infrastructure. Your proactive nature drives you to identify and resolve issues swiftly, ensuring minimal disruption to manufacturing operations. You thrive in collaborative environments, seamlessly working with diverse teams to achieve common goals. Your meticulous attention to detail ensures that documentation and operational controls are consistently maintained. You are adaptable and prepared to provide support during off-hours or on-call situations, demonstrating your commitment to maintaining operational excellence.

Required Skills:

BA/BS in computer science, engineering, information technology, or related technical discipline, or equivalent work experience.

Significant and proven experience supporting heterogeneous network and systems infrastructure.

Experience collaborating across servers, virtualization, storage, backup, networking, identity, cybersecurity, and operations teams.

Preferred Skills:

Experience in pharmaceutical, manufacturing, GxP, or similarly regulated production environments.

Job Level: Professional

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.