Senior Product Analyst

WHO WE ARE

Manychat is a leading chat marketing platform, helping businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by Bessemer Venture Partners. With 400+ teammates across offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam - we're building the infrastructure of conversational commerce.

WHO WE'RE LOOKING FOR

We're looking for a sharp, curious, and impact-driven Product Analyst to help us build products our customers love. This is a Middle or Senior Product Analyst position. You'll join the Product Analytics team at Manychat, working closely with Product, Design, and Engineering to bring data into every decision we make.This role is perfect for someone who loves turning data into quick action: zooming in to uncover the signal in the noise, and zooming out to see the big picture. If you thrive at the intersection of product thinking and data, excited about working in a fast-scaling SaaS product, and want to have a positive impact on the daily lives of more than one million creators, influencers, and brands, we'd love to meet you.

WHAT YOUʼLL DO

Drive insights that matter: Translate complex data into compelling stories that guide product decisions and strategy.

Shape success metrics and influence the roadmap: Partner with PMs to define KPIs, metric trees, and measurable goals that connect product impact to business outcomes. Surface insights that size opportunities, highlight trade-offs, and sharpen prioritization.

Guide experimentation: Design, run, and evaluate A/B tests.

Build trusted data: Collaborate with engineers and data teams to ensure reliable, scalable data models and tracking.

Make data accessible: Create dashboards, enable self-service, and drive data literacy across product teams.

TO BE SUCCESSFUL IN THIS ROLE

Experience: 4+ years in product analytics or similar area, ideally in SaaS or consumer-facing products.

Technical skills: Strong SQL and Python for data analysis; proficiency with BI tools (e.g. Tableau) is expected.

Metric trees & product mindset: Comfortable building and working with metric trees, and translating data into hypotheses, opportunities, and product decisions.

Experimentation (a plus): Familiarity with A/B testing and experimental design is a bonus.

Stats comfort: Solid grasp of statistics and how to separate signal from noise.

Communication & confidence: Clear and compelling storytelling – you can influence PMs, engineers, and leaders alike. Comfortable challenging assumptions and pushing back on stakeholders when the data tells a different story.

AI fluency: Comfortable using AI tools (e.g. Claude, ChatGPT, Copilot) to speed up analysis, generate hypotheses, write/debug SQL and Python, and streamline reporting.

Ways of working: Proactive, detail-oriented, and able to drive initiatives independently.

WHAT WE OFFER

Important: We are NOT offering relocations for this position.

Here’s how we care about your growth, well-being, and comfort:

Annual professional development reimbursement.

Generous time-off policy to balance your work and life.

Comprehensive medical, dental, and vision coverage for you and your dependents.

Hybrid format to split your time between the comforts of home and collaborative spaces.

Relocation support for you and your family.

Professional development budget for relevant conference tickets, training programs, or courses.

Free meals and snacks in the office.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.