Front Office Agent - Overnight

Summary

Whether traveling for business or pleasure, Hyatt Regency McCormick Place has everything you’ll need under one hotel roof with over 1258 guest rooms, 53 suites and 13,000 sq. ft. of meeting space. In addition, our conference center boasts nearly 30,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy international cuisine at Third Star, ramen bowls at Sixes & Eights or meet for drinks at ARC Bar. Relax and reenergize in the 24-hour StayFit™ Gym. If you are hosting a meeting or event, our hotel gives you direct access to more than 2.8 million square feet of space at the country’s largest convention center.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Night Auditors are responsible for the guest registration process and communication of hotel services and promotions. This position is responsible for the oversight of specific night audit duties, as well as, overseeing the front office during the overnight shift (tentative 11 PM - 7:30 AM). This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in restaurant server jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Shift Information

This position requires full availability and a flexible schedule for an 11:00 PM - 7:30 AM shift.

Wage information

The hourly wage for this position is $27.25

In today’s job market, you may be asking, “Why Hyatt?” Here’s why: We are evolving the future of the hospitality industry

Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests.

We're opening doors for all

No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development.

“Care Connects Us” is our guiding principle

It’s the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It’s how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together.

We need your curiosity. We need your innovative spirit. And we need your authentic self.

There is always a space for you here, and we take pride in empowering you to turn trips into journeys, encounters into experiences and jobs into careers. Hospitality is more than just a job – it's a career for people who care. People like you. People like us.

What you can expect

Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds

Health benefit eligibility at 30 days of employment (FT only)

401K with company match – eligible to contribute at 30 days of employment

Discounted room nights at over 1,000 Hyatt properties upon hire

Free room nights at over 1,000 Hyatt properties at 90 days of employment (FT/PT)

Education Assistance/Tuition Reimbursement (FT/PT)

complimentary employee parking

Access to hotel gym

Free meals in colleague cafeteria

Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)

Annual performance-based increases

Qualifications

Ability to work weekdays, weekends and holidays

Experience using standard computer programs

Cash handling experience

A true desire to satisfy the needs of others in a fast paced environment

Refined verbal and written communication skills

Ability to stand for long periods of time

OPERA experience preferred

Open/Flexible availability

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status