Senior DevOps Engineer - 11293

Mexico City

Mexico

Cloud Operations

Mid-Senior Level

Remote

The Opportunity

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Sr. Site Reliability Engineer at Coupa:

As a Senior DevOps Engineer, you will play a crucial role in the development of solutions for our Contract platform.

Coupa Contract (Standard) enables customers to author, approve, and operationalize contracts, making them easily available for purchasing by employees across the organization. Contract compliance delivers savings as employees make purchases using negotiated rates and helps to mitigate risk by ensuring that appropriate terms are in place. Contract enforcement and spend visibility are provided through embedded dashboards at both the contract and summary level.

Coupa Contract Advanced is an enterprise-class contract management solution to help companies improve contract visibility, risk management, and operational efficiency at scale. Contract Advanced is designed to handle the creation, storage, and optimization of any contract across any industry or department.

At a business level, together with the product management and development team you will change the way our customers deal with Contracts life cycle management ecosystem and build best in class hosting infrastructure on cloud.

At a technical level we will jointly drive scaling our Business Spend Management platform on public cloud by following Site reliability engineering (SRE) best practices.

What You'll Do:

Administration of Linux machines, Web servers, Application servers, Databases Application and cloud infrastructure support for customer environments.

Provide application support on Java and Ruby applications.

Own end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence.

Tools development and automation to increase availability and performance

Ensuring the data, services and infrastructures are reliable, fault-tolerant, efficiently scalable and cost-effective

Collaborate with Product and Release engineering for new product releases and maintenance.

Coordinate incident, problem and change management.

Participate in on-call rotation for after-hours and weekend emergencies

What You Will Bring to Coupa:

Bachelor's Degree with 6+ years of professional experience handling large scale production systems.

Strong experience with AWS or comparable cloud providers with certification.

Experience in designing of new services on AWS or comparable cloud provider, migration of services to cloud and deployment of new services on AWS or comparable cloud provider.

Hands on experience with Terraform and configuration management tools like Chef, Ansible or equivalent.

Experience in application support/development on Java or Ruby.

Hands on scripting experience with anyone of these: Python or Bash.

Excellent knowledge of large scale web applications/distributed systems.

Experience in Kubernetes, Docker, and/or cloud deployment technologies.

Experience in observability tools like NewRelic, Datadog etc

Expertise in problem solving and analyzing global scale distributed systems.

Excellent written and verbal communication skills.

Critical thinking, continuously challenging how and why we do things to help us improve

#LI-REMOTE

#LI-AA2

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:

Global Well-Being Perks (For All Employees Globally)

Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .

Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .

Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .

Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .

Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .

Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Benefits & Wellness

Invested in you.

We help families prepare for the changes in their lives. These benefits include preparing for the birth of a child, adoption, caring for elderly family members, transitioning back to work, and participation in Flexible Spending Accounts.

Invested in you.

We help families prepare for the changes in their lives. These benefits include preparing for the birth of a child, adoption, caring for elderly family members, transitioning back to work, and participation in Flexible Spending Accounts.

Well-being head to toe.

We provide Coupanians with comprehensive healthcare and mental wellness programs.

Time off to recharge.

Generous paid time off including parental leave programs and volunteer time-off.

Celebrate your impact.

We provide a generous 40 hours/year for volunteering and doubled matching contributions to $500 a year.