Warehouse Operation Specialist (m/w/d)

About iMile

iMile is a leading logistics provider specializing in smart solutions for e‑commerce businesses across the Middle East, Europe, and Latin America. With headquarters in Dubai and operations in more than 30 countries, iMile delivers reliable, flexible, and technology‑driven logistics services for global brands.

Job review

We are looking for a Warehouse Operation Specialist to support daily activites.This role is hands-on and operations-focused, managing inbound, sorting, dispatching, and outbound processes, while maintaining high standards of efficiency, accuracy, and compliance with Spanish operational requirements.The Warehouse Operations Specialist acts as a key link between warehouse staff, delivery partners, third-party service providers, and the Operations Management team.

Responsibilities

1. Monitor and control daily warehouse operations:

a. Inbound parcel receiving and system registration

b. Sorting accuracy, productivity, and damage control

c. Outbound dispatch readiness and cut-off times

2. Track and report key operational KPIs:

a. Inbound / outbound volumes

b. Sorting productivity and error rates

c. Line-haul departure & arrival times

d. Daily backlog and service performance

3. Support the Operations Manager:

a. Identifying operational risks and bottlenecks

b. Implementing process improvements and corrective actions

4. Coordinate and supervise third-party service providers (warehouse operators, sortation teams, line-haul partners):

a. Service schedules and manpower planning

b. Quality, productivity, and SLA compliance

5. Ensure strict adherence to Spanish operational standards:

a. Workplace safety and basic HSE requirements

b. Process documentation and SOP execution

c. Data accuracy and system discipline

6. Actively support system usage (WMS / TMS / internal tools) and ensure correct data input

7. Participate in pilot projects, process optimization initiatives, and peak-season preparations.

Requirements

1. Education in Logistics and related field is desirable;

2. Proven experience in warehouse operations (Cross Docking) and parcel delivery;

3. Strong attention to detail and structured working style;

4. Good understanding of applicable law and local regulations in third party workforce management;

5. Good analytical skills and data handling capability (Excel, operational reports);

6. Can use both Spanish and Chinese as working languages;

7. Driving license is not mandatory but considered an advantage due to warehouse location;

8. Willingness to work flexible hours when required (peaks, operational incidents).

Tipo de puesto: Jornada completa

Sueldo: 2.500,00€-3.300,00€ la hora