Logistics Assistant Manager

From factory to table - help us deliver colour, quality, and joy around the world.

Location: Kuala Lumpur, Malaysia

Employment Type: FULL TIME, ONSITE

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

The Recipe for Success: Role Summary

As part of Le Creuset’s dynamic Supply Chain team, you’ll help bring our iconic cookware from concept to kitchen, ensuring every product arrives with precision, care, and a splash of colour. You’ll collaborate across departments and regions to manage inventory, streamline logistics, and support our commitment to quality and customer satisfaction. If you love solving puzzles, keeping things moving, and being part of a legacy of craftsmanship, this role is your perfect fit.

Ingredients: Key Responsibilities

The Logistics Assistant Manager will be responsible for managing import shipments, warehouse operations coordination, B2C return processing, packing material replenishment, vendor invoice validation, and monthly logistics reporting for Malaysia and Singapore operations.

The role will also coordinate closely with logistics partners, warehouse operators, and internal departments to ensure smooth order fulfillment and inventory management.

Import Shipment Management

Manage import shipments.

Receive and forward pre-alert documents to all relevant parties.

Validate Forms from origin.

Validate documents for import clearance process.

Handle any customs-related enquiries.

Warehouse Operations

Manage operational issues related to order management, inventory, and delivery

Prepare and submit monthly double-date forecast.

Coordinate manpower arrangements when required.

Handle delivery and parcel pickup/drop-off issues.

Conduct cycle counts and stock takes.

Arrange logistics for offline Family Sales events.

Cancel B2C orders in NAV when necessary.

B2C Return Order & Inventory Management

Update NAV order reference numbers in Master Return Tracking.

Download return orders from accounting system and forward to warehouse in Excel format.

Maintain ECOM return tracking file.

Monitor returned stocks in accounting system

ECOMRTN location.

Ensure returned stocks are received and stored in the correct warehouse location.

Packing Material Management

Monitor and replenish packing materials when required.

Create Purchase Orders for packing materials.

Liaise with vendors regarding delivery arrangements.

Vendor Invoice Validation

Validate vendor invoices before forwarding to Finance for payment.

Reporting & KPI Monitoring

Prepare Monthly Group Logistics Report (due by the 10th working day of each month).

Participate in Monthly KPI Review meetings.

Ad-Hocs

Perform any ad-hoc tasks or projects related to logistics and warehouse operations as assigned.

The Perfect Blend:

What We’re Looking For

Working Experience and Skills:

Minimum 5 years experience in logistics, warehouse operations, or supply chain management, preferably within retail or e-commerce environments.

Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint.

Knowledge of import/export documentation.

Experience with warehouse operations and inventory management.

Familiarity with ERP systems (preferably NAV / Business Central).

Strong coordination and communication skills.

Good Microsoft Excel skills.

Adapts his/her oral and written communications to audience and fosters clear and effective communication with others.

Can build relationships and interact effectively across functions, seniority levels, and cultures with confidence.

Actively listens. Displays accuracy and quality in his/her written work.

Behaviors and Competencies:

Initiative: Is proactive, self-starting, seizes opportunities and originates action to achieve goals.

Resilience: Is able to maintain high performance levels under pressure and/or opposition and is able to maintain composure in the face of disappointments, criticism and /or rejection. Remains cooperative, calm, even tempered and polite at all times.

Task Orientation: Focuses efforts and measures own performance against the completion of a series of tasks. Focuses on detail.

Teamwork: Co-operates with others and is able, where appropriate, to complement the roles of others by taking on the role of a leader, peer or subordinate. He/she displays empathy and actively supports other team members when under pressure.

Time Management: Is able to plan and organise own use of time, meets deadlines, and does not have to rely on the last minute.

Problem-Solving Abilities: Ability to identify and understand problems, brainstorm and analyze answers, and suggest and implement the solution that’s most likely to have the desired impact.

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.

Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Diversity and Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.