Product Manager - Fraud Solutions

At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.

Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

About the Role:

As a highly motivated and enthusiastic Product Manager at Feedzai you will play a crucial role in the development of our Account Opening risk management solutions. You’ll be working across Engineering, Data Science, Business and Design, understanding both the technical and business side of Feedzai’s Fraud & Identity based product solutions and practically driving forward the Feedzai roadmap

Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today.

We are looking for a Product Manager with strong customer focus and passion for building great products to join us in this exciting journey to support existing Product Managers on the ongoing expansion of our Fraud solutions.

Your Day to Day:

Work alongside Product Managers in identifying future roadmap scope for Fraud Prevention Solutions

Deeply understand product usage and CSAT data to identify areas of improvement across the Fraud solutions

Maintain a passion for identifying new technologies that can be embedded into the Fraud solutions, for example how agentic AI can drive the future of fraud prevention

Be responsible for gathering customer feedback through a documented and tracked artefacts, promoting resolution through the Product roadmap and providing evidence to demonstrate that key customer requests are progressing into Account Opening roadmap releases

Help coordinate and support the development of sprint / multi-sprint activities across the engineering development team, ensuring all contributors are clear on the scope of feature delivery, and the role that feature plays within our wider Solution ecosystem

Partner with cross-functional teams and key internal and external stakeholders to define, prioritize and align the product roadmap to the Product strategy and vision (Research, Sales, Marketing, Customer Success, etc)

Work with internal and external customer risk and data science teams to understand and evaluate use-cases, and assess how risk models, rules and strategies can evolve to help satisfy emerging business requirements

Work directly with customers & prospects to sponsor, integrate and gather feedback on the value of the Account Opening solution and how it can be evolved further to target real-world challenges

Work with UX/UI Designers to iterate on the definition of the user experience and UI

Utilize product analytics to develop a deep understanding of user behavior and identify opportunities for rapid experimentation and product enhancements.

You Have & You Know-how:

3+ years of experience as Product Manager for a fraud/identity product or platform

Familiarity with modern software development practices

Experience working with cross-functional teams to prioritize and deliver roadmap

Strong analytical skills and ability to provide guidance, direction and set measurable goals

Strong communication skills, verbal and written, for both business and technical audiences

Comfortable presenting to technical and non-technical customers

Fluency in English language, written and spoken

Additional language fluency; Spanish and/or Portuguese preferred

Experience with Fraud product development is preferred, however candidates with experience in wider financial crime detection and/or digital payments area will be considered

Experience in FinTech is valued.

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!

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Your First 30-Days at Feedzai:

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

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