Deputy General Manager

Job Ref: DAL5563

Branch: Clayton Hotel Cambridge

Location: Clayton Hotel Cambridge, Cambridge

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Posted date: 30/07/2026

Closing date: 30/08/2026

Deputy General Manager

Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great leadership is at the heart of hospitality. Dalata Hotel Group is currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.

In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel. If you are looking for the next opportunity or move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.

The Deputy General Manager will report to and support the General Manager in leading the daily operations of the hotel while motivating and guiding the team.

Benefits:

Development Opportunities through our Dalata Academy to support your career journey

SAYE (Save As You Earn Scheme)

Pension access (Ask your HR Manager for local pension information) performance-related bonus plan

50% Off FB in all properties

€/£60 employee rate on rooms for all Dalata-owned hotels

30% off the Friends Family rate

Free employee meals on duty

Extra AL day for every year worked (5 days to a maximum of 5 days)

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Staff Appreciation Initiatives, fun team-building activities and regular charity events

Your Key Duties and Responsibilities:

Provide strategic support to the General Manager for all hotel operations.

Directly lead the heads of departments.

Ensure that all staff are consistently motivated and engaged to deliver exceptional service.

Oversee succession planning by leading the development and continuous learning of hotel staff.

Maintain the highest level of customer care within the property.

Support the hotel's profitability and cost management efforts.

What You Will Need:

3-4 years of experience in a Deputy, Operations or Senior Manager role within a large hotel.

Experience in people leadership and motivation.

Strong commercial awareness and experience in managing KPIs, targets, costs and revenues.

Proven ability to develop and nurture talented employees.

Strong communication skills, with comfort in contributing to the overall hotel strategy.

Ability to develop and build relationships and influence at all levels of the organization.

About us

Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

At Clayton Hotel Cambridge, everything we do is a little more personal.

We’re always dedicated to experiences that are all about you. Situated between Cambridge train station and the beautiful Botanic Gardens, our hotel is your perfect place to explore Cambridge’s stunning architecture and rich history. Just a 10-minute walk from the city centre there’s no better place to rest your head after a long day of shopping and sightseeing.