Associate IT Support Specialist

Type of contract: Employment contract

Salary range: 6500 - 9000 PLN gross

What will you do?

As an Associate IT Support Specialist, you will provide day-to-day technical support to employees, helping them with the installation, configuration, and maintenance of computers, peripheral devices, and software. You will support users remotely, troubleshoot technical issues, and gradually take part in training employees on company technologies and tools. You will also work with corporate systems and endpoint management solutions used across the organization.

Your tasks

Provide technical support for end users regarding hardware, software, and peripheral devices

Install, configure, and maintain computers and business applications

Diagnose and resolve basic IT issues in a timely manner

Deliver remote technical support to global users

Support the operation of company systems such as Microsoft Entra ID, Intune, antivirus, and MDM solutions

Maintain IT equipment according to established standards and procedures

Assist in onboarding and technical setup for new employees

Train users on the effective use of company hardware and software

Collaborate with internal IT teams to ensure high-quality support services

Your skills

Knowledge of Windows 10 and Windows 11

Knowledge of Microsoft 365 applications

User-focused mindset and willingness to provide technical support

Ability to prioritize tasks effectively

Very good communication skills

Teamwork and collaboration skills

Good English language skills, both written and spoken

Ability to work under pressure

Previous experience in a similar IT Support role

Nice to have

Knowledge of macOS and Jamf

Knowledge of mobile devices and operating systems including Android and iOS

Ability to replace consumables and hardware components in IT equipment

Basic knowledge of Azure and Intune

We offer

Working in a highly experienced and dedicated team

Benefit package tailored to your needs (medical, sport, lunch subsidy, life insurance, etc.)

Online training and certifications

Access to e-learning platform

Social events

.buttontext616d4705bd22aece a{ border: 1px solid transparent; } .buttontext616d4705bd22aece a:focus{ border: 1px dashed #972875 !important; outline: none !important; } We are GFT Poland. WE KNOW how to tackle complex issues with innovative approach to deliver the highest value. Our reputation has been built around one simple rule: we do not overpromise, WE DELIVER. We deliver to our employees, clients and partners. WE GROW as you grow, so investing in you is our business strategy. Caring for each other is our priority. WE CARE who you are, what you need, how you feel. WE CARE to smile, have fun and develop as human beings. .buttontext51d9fe5a33d0d42c a{ border: 1px solid transparent; } .buttontext51d9fe5a33d0d42c a:focus{ border: 1px dashed #972875 !important; outline: none !important; } Why Choose GFT? A culture of top performance Deep tech IT engineering & consulting 1200 skilled & top-class experts 77% of the team are regular/senior Products that contribute to a sustainable world Competitive salary and benefits Ambitious projects, trainings and tools you need to flourish Google Cloud Partner of the Year - for going above and beyond for customers .jobColumnTwo .displayDTM h2 { margin-top: 0px !important; } .jobColumnTwo .displayDT ul{ padding-inline-start: 20px !important; list-style-position: outside !important; } .buttontextb636f3111304c10b a{ border: 1px solid transparent; } .buttontextb636f3111304c10b a:focus{ border: 1px dashed #972875 !important; outline: none !important; }