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Research & Development Field Account Manager Strategic Accounts - Seattle Region

Sartorius

Seattle, USremote country$100k-$125k/yrPosted Aug 14, 2026
Posting intelligenceActively listed

Skills

express

About the role

The Research & Development Field Account Manager Strategic Accounts is a field-based role who drives early‑stage value creation in assigned Strategic Accounts by building deep customer R&D site engagement, maintaining regular on‑site presence at discovery and R&D labs, (located in the Seattle Region), supporting pilot and clinical‑phase process trials, ensuring transparency and control of the molecule and process footprint, and converting validated technology seedings into structured opportunities for commercial teams.

What you will accomplish together with us:

Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions

Map and maintain molecule pipeline visibility by tracking program status, site footprint, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation

Identify and prioritize early‑stage technology seeding opportunities by translating R&D process needs and discovery‑stage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future long‑term value beyond existing business

Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scale‑up / scale‑down and manufacturing‑sensitive validation where applicable, applying a process‑consultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption

Support pilot and clinical‑phase (Phase I–III) process and product trials by enabling scale‑up / scale‑down validation, process optimization, and manufacturing‑sensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs

Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders

Execute structured handovers of validated programs to the commercial scope by packaging stakeholder maps, process context, validation evidence, and next actions

Ideal candidate will reside in the Seattle, WA Region.

What will convince us:

Master’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field

3+ years in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts

Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths

Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions

Strong stakeholder management across customer R&D networks and internal matrix teams

High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for data‑driven sales steering

Willing to travel >50% as this role is heavily focused on external customers

Identification with our core values: Sustainability, Openness, Enjoyment

Compensation for this position will be a base salary between $100,000 and $125,000, depending on experience and qualifications, plus a sales incentive plan and car allowance.

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:

Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings

Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules

Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform

Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”

Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.

Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)

Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account

Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate

Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.

We look forward to receiving your application.

www.sartorius.com/career

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com

Compensation

This Customer Success Manager role pays $100k-$125k/yr. Within typical range for customer success manager roles in United States.

Questions about this role

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