Payments Monitoring & Support Analyst
Skills
About the role
About us
AB InBev is the leading global brewer and one of the world's top 5 consumer product companies. With over 500 beer brands, we're number one or two in many of the world's top beer markets, including North America, Latin America, Europe, Asia, and Africa.
About BEES
Join us to build the future of B2B commerce!
BEES is AB InBev's B2B platform. Through our ecosystem, merchants and retailers across 29 countries can stock their businesses quickly, easily, and securely.
At BEES, we dream big, lead with purpose, and develop technology that transforms the way retailers and sellers grow.
Every line of code and every partnership is built in service of a single mission: to make commerce better for retailers and sellers around the world. Here, your work is not just important. It makes a difference!
About this opportunity
We are looking for a motivated specialist to support BEES Pay's payment operations, with a focus global focus. This role is key to ensuring smooth transaction processing, fund settlements, and reconciliations across various payment service providers and internal systems.
What you will do:
Support and execute day-to-day operations across BEES Pay's payment flows with a global focus, ensuring accurate transaction processing, timely fund settlement, and effective reconciliation with PSPs, acquirers, and internal systems.
Monitor daily payment flows, proactively identifying anomalies, delays, or failed transactions across PSPs and acquiring banks.
Perform end-to-end reconciliation, resolving mismatches between payment systems, bank statements, and internal records.
Track settlement cycles, ensuring funds are received/disbursed within agreed timelines and escalating any discrepancies.
Continuously improve processes, identifying automation opportunities or workflow optimizations to reduce manual errors and increase reliability.
We are looking for people with:
Basic understanding of payment processing, reconciliation, or financial operations is a plus.
Strong attention to detail with good analytical and problem-solving skills.
Ability to manage multiple tasks and prioritize in a fast-paced environment.
Proactive mindset with eagerness to learn and grow within payment operations.
Good communication skills and ability to work collaboratively with cross-functional teams.
Intermediate proficiency in Excel and comfortable using various software tools.
Advanced English skills
Intermediate Spanish skills are desired
What we offer
Performance-based bonus
Attendance bonus
Private pension plan
Meal allowance
Casual office and dress code
Days off
Health, dental, and life insurance plans
Discounts on medications
Partnership with WellHub
Childcare assistance
Discounts on Ambev products
Clube Ben partnership
Scholarship program*
School supplies support
Language learning platforms and training
Transportation allowance
Applicable rules apply.
Questions about this role
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