Account Manager

About the Role

CF Interiors is looking for an Account Manager to join our Vancouver team. Our Account Managers are both growth drivers and trusted client partners. You’ll own and develop client relationships, generate new business, and help grow existing accounts - serving as the primary client contact from the first conversation through project completion.

This role is ideal for someone who enjoys building relationships, creating opportunities, and taking ownership of the commercial success of their accounts. You’ll work closely with our internal project and procurement teams to ensure our clients receive a seamless, high-quality experience.

What You'll Do

Build & Grow Client Relationships

Serve as the primary point of contact for your clients throughout the project lifecycle

Develop strong, long-term relationships through consistent and strategic communication

Understand each client’s business, priorities, project needs, timelines, and budgets

Identify opportunities to relationships across future projects

Act as an advocate for your clients internally while balancing company objectives and profitability

Drive New Business

Proactively develop new business through prospecting, referrals, outbound outreach, and re-engagement of past clients

Build and manage a healthy pipeline of new and existing opportunities

Take opportunities from initial outreach through to close

Own sales performance and revenue growth across your assigned accounts and new business opportunities

Lead the Client Strategy

Help clients establish procurement strategies aligned with their project scope, schedule, and budget

Set the overall direction for your accounts and align internal teams around client goals

Partner closely with our Project Managers and Procurement Specialists, providing client context and strategy while allowing our product experts to lead product selection

Identify potential risks, delays, or challenges and proactively manage client expectations

Manage the Sales Process

Prepare, send, and follow up on quotes with a focus on accuracy, clarity, and responsiveness

Maintain accurate and current information on accounts, prospects, and opportunities in our CRM

Manage your pipeline and forecasts with a clear understanding of opportunity status and next steps

How Your Success Will Be Measured

Success in this role goes beyond closing individual projects. We’ll look at your ability to:

Achieve new and existing business sales targets

Grow assigned client accounts over time

Acquire new clients and generate opportunities through outbound activity

Build and maintain a strong, accurate sales pipeline

Retain clients and generate repeat business relationships across multiple projects

Deliver timely and accurate quotes and convert opportunities into business

Maintain strong CRM discipline and forecasting accuracy

Deliver a responsive, high-quality client experience

What We're Looking For

We’re looking for someone who is:

Relationship-driven and comfortable being the primary client contact

Proactive and energized by developing new business

Commercially minded and motivated by growth

An excellent communicator who can build trust with clients and internal teams

Organized and comfortable managing multiple accounts and opportunities simultaneously

Collaborative and able to bring the right internal resources together around a client

Accountable for their pipeline, commitments, and results

Experience in account management, business development, commercial interiors, furniture, design, construction, or a related industry would be an asset.

Pay: $70,000.00-$200,000.00 per year

Experience:

B2B sales: 3 years (required)

Work Location: In person