Executive, ANZ Accounts - Ceremony of Roses

Reporting to the Senior Manager, ANZ Accounts this role will assist, manage and develop a selection of key client accounts, delivering best-in-class account and partnership management across Ceremony of Roses' ANZ roster.

The position is focused on delivering end-to-end merchandise initiatives, including coordinating design, production, sales, and fulfilment across touring, retail, D2C / eCommerce, and live event opportunities. Acting as a key point of contact for both internal teams and select clients, this role requires strong organisation, attention to detail, and the ability to manage timelines while contributing to broader strategic and commercial initiatives. This role will also assist the Senior Manager, ANZ Accounts with key clients and have business development responsibilities.

What you'll do:

Own and manage key client accounts

Build strong relationships and deliver high-quality day-to-day service to artists and partners

Develop a clear understanding of each client's goals, design aesthetic, and brand

Provide support across additional accounts where the Senior Manager, ANZ Accounts and Director, Merchandise ANZ requires additional capacity

Support commercial growth, forecasting and new partnership initiatives

Support the Senior Manager, ANZ Accounts and Director, Merchandise ANZ on revenue growth and new partnership opportunities

Identify account growth and upsell opportunities across all accounts, contributing to broader account strategy and long-term planning

Support forecasting, reporting, and budget tracking across accounts, assisting in monitoring performance against revenue and operational targets

Work closely with Sony Music and other labels to identify new partnership opportunities

Develop and execute account plans

Support development and execution of year-round account plans

Align with Ceremony of Roses and Sony Music marketing teams and internal stakeholders on delivery

Drive cross-functional product development

Work with design, production, touring, and D2C / eCommerce teams to develop commercially viable product ranges aligned to client strategy and market trends

Own timelines, delivery and internal coordination

Coordinate across design, production, operations, and logistics to deliver projects on time

Track key milestones across development, production, delivery, and fulfilment

Act as a key internal and external point of contact, ensuring alignment on timelines and priorities

Maintain clear, timely communication across all stakeholders

Support delivery of key sales moments and campaigns

Support delivery of online and in-person retail activations and campaigns

Assist on key launches, drops, and initiatives across assigned accounts

Improve processes and support global account coordination

Identify opportunities to improve workflows, reduce errors, and mitigate risks

Contribute to the COR international accounts team and support local and global client relationships as required

Who you are:

Self-starter, proactive, and comfortable working both independently and within a team

Experience in music merchandise, eCommerce, account management, brand, or a related industry is essential

Commercially minded, with an interest in driving revenue and identifying new opportunities

Strong organisational skills, with the ability to manage multiple projects, clients, and deadlines

Clear and confident communicator, able to manage both internal and external stakeholders

Ability to build effective working relationships across cross-functional teams

Experience or exposure to apparel production and/or touring merchandise environments

Familiarity with D2C strategies and a working knowledge of Shopify

Comfortable working in fast-paced environments, managing expectations while maintaining attention to detail

Proficient in Microsoft Office, Outlook, Teams, OneDrive, and familiar with tools such as Creative Suite and Asana

What we give you:

You join a global community with the opportunity to channel your passion every day.

Investment in your professional growth and development enabling you to thrive in our vibrant community.

The space to accelerate progress, positively disrupt and create what happens next

We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.

We provide an excellent range of benefits like private health benefits, insurances, additional leave programs, Novated car leasing options plus loads of industry discounts & perks!

Equal Opportunities

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual's sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.