Student Advisor

Role: Student Advisor

Reports to: Student Services Manager, Dublin

Location: Dublin, Ireland

Remuneration: € 33500 per annum

Description:

ILSC Education Group is a global leader in language education, with schools across Canada, USA, Australia, and India, and now expanding into Ireland with our new Dublin campus which is co-branded with Berlitz. For over 30 years, ILSC has been helping students from around the world achieve their academic, professional, and personal goals through transformative learning experiences.

Building on the 125 year history of Berlitz operations in Dublin, our ambition is to create a dynamic, student-centered environment that combines ILSC’s global expertise with Ireland’s vibrant cultural setting, making the school a hub of international exchange, innovation, and growth.

The Student Advisor role is responsible for a variety of functions, including student advising and operational support. This is a full-time position (40 hours per week), Monday to Friday, with working hours between 8:30 a.m. and 5:30 p.m.

The position is based at the Dublin campus and does not offer a work-from-home option.

Job Duties:

The duties of this position include, but are not limited to:

Provide front-line support and guidance to international students

throughout their study journey.

Support students on academic programs, timetables, progression

options, and general course enquiries.

Support students with required documentation for immigration

registration and Irish bank account setup.

Assist students with cultural adjustment and integration into life in Ireland.

Respond to student enquiries via email, phone, and in person in a

professional and timely manner.

Maintain accurate student records while ensuring compliance with school

policies and regulatory requirements.

Support the academic team to ensure a positive student experience.

Support student welfare by identifying issues early and referring students

to appropriate services when needed.

Assist with student orientation, events, and on-campus activities.

Promote a welcoming, inclusive, and supportive campus environment.

Support operations manager, system, and processes

Provide accurate and timely information to students via phone, email, and in person

Respond to student questions and concerns, resolving issues where possible or referring students to the correct team.

Assist the Student Services Manager and Academic team with assigned administrative and operational tasks

Attend staff meetings and training sessions as assigned to ensure ongoing professional development and effective communication.

Other duties as assigned.

Essential Qualifications, Skills, and Attributes:

Experience working in an international school/college

Demonstrated customer service skills

Outstanding organizational skills

Excellent communication and interpersonal skills

Excellent technical skills (database, Microsoft 365)

A passion for education and sensitivity to the cultural and language issues

facing our overseas students

Ability to work independently and as part of a team

Fluency in written and spoken English is a must

Second language is a big plus (i.e. Spanish/Portuguese) to support students

Contact Information:

While we thank all applicants, only those who are shortlisted will be contacted.

About ILSC, ELS, Greystone College & Greystone Institute

A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing educational experiences in Canada, Australia, Ireland and India, some of the world’s most attractive and popular English-speaking work and study destinations. Since opening its first school in Vancouver, BC, Canada, ILSC has become a world leader in language and career training and has grown to include 10 incredible locations around the world, in Vancouver, Toronto and Montréal, Canada; New Delhi, India; and Brisbane, Sydney, Melbourne, Adelaide and Perth, Australia; and Dublin, Ireland; as well as two online language schools, ILSC HELLO and ILSC ALLO. In 2025, ILSC Education Group launched Greystone Institute, a new Higher Education provider in Brisbane.

In early 2022, ILSC Education Group joined forces with ELS Educational Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA.

Our mission is to provide our global community with transformative learning, living and work experiences by offering the finest language, career and higher education programs.

Our Core Values

PASSION: To enrich & transform people’s lives

INNOVATION: To evolve through creativity & diversity.

RESPECT: To treat everyone with compassion & dignity.

COLLABORATION: To build community & achieve more together.

INTEGRITY: To act responsibly & ethically in everything we do.

If you need assistance or an accommodation due to a disability, you may contact HR at HR@ilsc.com.