Sr. Site Reliability Engineer, Engineering Stack Support

Join the Future of Security at Netskope

Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.

At Netskope, our technology is driven by our greatest strength: our people. We believe that belonging powers innovation, and success is both personal and organizational. We embrace differences in gender, ethnicity, beliefs, ability, and identity, creating an environment where every voice is heard and respected. We empower our employees to bring their authentic selves to work, grow their careers through continuous education and mentorship, and lead with transparency and curiosity. Join a team where you belong, where you are encouraged to be an entrepreneur, and where together, we continue to redefine the landscape of security.

Visit Careers at Netskope to learn more. Follow us on LinkedIn and Instagram.

About the role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

Engineering Stack Support (ESS) is a team of software engineers focused on improving availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of the engineering stacks. In addition to that, ESS creates a bridge between service owners and platform engineering by applying a software engineering mindset to application debugging, system administration, and more.

What’s in it for you

You will be part of a growing team of renowned engineers in the exciting space of developing tools for infrastructure management.

Your contributions to our market-leading product support will significantly impact our rapidly-growing global customer base.

You will solve complex, exciting challenges and improve the depth and breadth of your technical and analytical skills.

What you will be doing

Partnering closely with our development teams and product managers to architect and build features that are highly available, performant and secure

Developing innovative ways to smartly measure, monitor & report application and infrastructure health

Gaining deep knowledge of our application stack

Improving the performance of micro-services and solve scaling/performance issues

Capacity management and planning

Wearing multiple hats in a fast-paced and rapidly-changing environment

Participating in 24X7 on-call rotations.

Required skills and experience

5+ years experience with troubleshooting Unix/Linux

Understanding of Networking concepts - TCP/IP, SSL/TLS, IPSec, GRE, VPN

Experience with algorithms, data structures, complexity analysis, and software design

Experience in one or more of the programming languages: Java, Python, Go

Experience in managing a large-scale web operations role

Hands-on experience with Ansible, Kubernetes, SQL and NoSQL datastores, CI/CD

Hands-on experience working with openstack , AWS or GCP cloud and automation

Experience with SumoLogic, Grafana/Prometheus and Elastic Stack

Knowledge of distributed systems is a big plus

Great written and verbal communication

Ability to work for a geo-distributed cross-functional group

Demonstrated ability to own and deliver projects independently

Strong interpersonal communication skills and the ability to work well in a diverse, team-focused environment with other SREs, developers, Product Managers, etc

Education

BSCS or equivalent required, MSCS or equivalent strongly preferred

#LI-JB3

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.