Regional Manager

Pieta House is one of the country’s foremost providers of care to those who are impacted by suicidal ideation and self-harm and those bereaved by suicide. The charity provides a comprehensive range of prevention, intervention and postvention services through its network of centres across the country and our 24/7 helpline. We also provide a Suicide Bereavement Liaison Service to families, bereaved by suicide.

The charity employs over 280 people, most of whom are engaged in the provision of clinical services nationwide and has a comprehensive suite of support functions in finance, HR, fundraising, operations, marketing, training and Education and Research, all under the direction of its CEO and Board of Directors.

Location: Hybrid - with travel to centres throughout Dublin, North East and Midlands required

Position Type: Full-time 35 hrs per week (Monday - Friday)

Job Summary

Job Summary

To provide leadership, management, good governance for the delivery of the Pieta strategic objectives across a number of centres within the region defined. This role is primarily a leadership role with accountability for consistent and effective implementation of Pieta clinical services within the designated regions.

To support, guide, develop and motivate the teams in your region to reach full potential.

To liaise closely with the HSE and relevant stakeholders within your region.

To implement the goals and objectives of Pieta House.

To actively promote effective multi-disciplinary working within the region, by working in collaboration with each of your managers and other stakeholders

To assist the managers with regular promotion of clinical services offered by Pieta, including Outreach and the Suicide Bereavement Liaison services.

To identify training and development gaps within your centres and present proposals to bridge the gaps vis-a -vis relevant courses or developmental programmes.

To monitor supervision of therapists and support staff with your region, ensuring consistency in terms of quality and cost.

To work with the lead therapists and forecast resources in line with budgets set and hold regular reviews or present a case for a reforecast where necessary in light of increased demand for services within a region.

To ensure centres are using technology to improve effectiveness and efficiency of record keeping.

To work with each of the enabling support functions of Operations, I.T. Finance, Funding and Advocacy, Education and Training & Human Resources to ensure best practice be adopted and maintained within each of the centres under your management.

To ensure compliance with General Data Protection Regulation (GDPR) and (National Employment Rights Authority) with regular spot checks to ensure updated Garda vetting, insurance and accreditation certs for all relevant staff are in place within each of your centres.

To deal promptly with issues as they arise within agreed timeframes and provide feedback where appropriate.

To ensure that effective Clinical Governance, Quality, Client and staff safety procedures are in place.

To provide monthly reports to the Director of Services as required within agreed formats and timeframes.

Key Competencies:

Key Competencies:

Planning & Organising

Demonstrates an ability to plan, organise, and prioritise workload, and to reach and meet deadlines on time

Understands the importance of liaising with and updating colleagues of their responsibilities in terms of management and its delivery

Understands the importance of working within budget

Develops efficient work plans for complex projects involving many groups, and effectively implement and coordinate these plans

Prepares for, anticipates, and effectively deals with problems and roadblocks

Open Communications

Respects and listens to the opinions of others and takes their contribution into consideration

Motivates and leads with a positive attitude, open to helping team members at all times

Possesses good interpersonal communication skills, and works effectively in groups and teams

Demonstrates an ability to establish clear and appropriate boundaries in relationships with staff and clients, and with the handling of confidential and sensitive information.

Problem Solving

Anticipates issues arising and effectively analyses outcomes

Commits to assisting team members with solving problems

Demonstrates the ability to work independently and make responsible decisions when a difficult issue arises

Integrity and Trustworthiness

Adheres to a set of core values, and to the Vision, Mission and Values of Pieta House at all times.

Leads by example in terms of honesty and impartiality in dealing with others

Exercises good judgment and maintains confidentiality

Uses flawless discretion and judgment in discussing information about the Organisation with people outside the company

Insists on integrity at all levels of their organisation

Essential Education, Skills & Experience:

Essential Education, Skills & Experience:

Education and Skills

Educated to degree level standard or equivalent. Relevant qualifications in the clinical field will be a distinct advantage.

Proven track record as a leader within the healthcare or clinical environment with excellent organisational and inter-personal skills

Strong analytical skills

Ability to prioritise tasks and work to tight deadlines

Excellent IT skills with the capacity to maximise technology to increase efficiencies in processes and procedures.

Outgoing manner, able to establish relationships with a variety of people, and to be confident in presentation and communications.

Self-motivated and proven ability to take the initiative

Effective communication skills with an ability to write and present reports in a clear, concise and factual manner.

Employee Benefits:

Employee Benefits:

A company mobile phone and laptop will be provided

Annual leave – 27 days plus public holidays and concessionary days.

Personal development plan for which time and financial support will be provided

Leadership development training and CPD will be provided

Access to Pieta’s pension scheme in line with current rules of eligibility

Travel expenses in line with Pieta’s expenses policy

How to Apply:

How to Apply:

Click the '''' button below and you will be prompted to attach a Cover Letter and up-to-date C.V.

The closing date for applications is 27th August 2025

Only candidates shortlisted for interviews will be contacted

Please Note: Garda Vetting is required of the successful candidate

Pieta is an equal opportunities employer, meaning we do not discriminate based on age, race, colour, religion, ethnicity, national origin, sex, sexual orientation, or physical/mental disability. We are committed to a diverse and inclusive workplace for all. We offer additional support to those with additional requirements. Please let us know if you require support ahead of your interview.