AI ApplydAIAPPLYD

Reservations Executive

The Marlin Hotel

Dublin, IEonsite$32k-$33k/yrPosted Aug 13, 2026
Posting intelligenceActively listed

Skills

epic

About the role

We operate a collection of Hotels, Serviced Apartments and Aparthotels across the cities of London & Dublin.

We're looking for a professional, customer-focused Reservations Executive to join our Reservations team at Marlin Dublin. You'll manage room bookings across phone, email, website, and OTA channels, deliver excellent guest service, and help drive revenue through upselling and efficient reservation management.

Key Responsibilities

Handle reservation enquiries and process bookings, amendments, and cancellations accurately

Respond to guest requests and resolve booking issues professionally

Upsell room upgrades and hotel packages to support revenue targets

Maintain accurate records in the Property Management System (Opera or similar)

Manage deposits, pre-authorisations, and payment updates

Liaise with Front Office, Sales, and other departments on VIPs, groups, and special requests

What We're Looking For

Previous experience in hotel reservations, front office, or customer service preferred

Strong communication, organisational, and attention-to-detail skills

Experience with PMS systems (Opera, Mews, Cloudbeds, etc.) and MS Office

A sales-minded, guest-focused attitude and ability to thrive under pressure

Flexibility to work weekends/holidays as needed

Staff Benefits

Commissions

Cycle to Work Scheme

Paid Day Off on your Birthday

Paid Day Off for Charity Work

Free Eye Test Voucher

Annual Summer & Winter Party

Refer a Friend Scheme

An invite to two epic events per year

This job description is drawn up with flexibility in mind. Due to the changing needs of the business, the job will also evolve and change to meet new business requirements.

If you're organized, guest-focused, and ready to help grow our business, we'd love to hear from you!

Pay: €32,000.00-€33,000.00 per year

Work Location: In person

Compensation

This Other role pays $32k-$33k/yr. Within typical range for other roles in Ireland.

Questions about this role

Click "Apply with AI Applyd" above and you are done. Your resume is rewritten for this advert, the screening questions are answered, and it is submitted on The Marlin Hotel's own hiring system. No retyping your history, no fourteen tabs, no evening lost.

Compensation for Other roles in Ireland varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Other hub for Ireland medians across recent openings.

You never touch the form - the application is filled and submitted for you on The Marlin Hotel's own hiring system. It is not marked sent when we press submit. It is marked sent when a confirmation from their system arrives at the address we apply with, and your dashboard shows which stage each application is at until then.

Twelve applicant tracking systems have a real apply path: Workday, Greenhouse, Lever, Ashby, Workable, iCIMS, Personio, Recruitee, Teamtailor, Rippling, Breezy and SmartRecruiters. Your application goes in on the employer's own hiring system, never into an aggregator queue.

Want AI Applyd to auto-apply to roles like this?

We tailor your resume per posting, fill the forms, and track replies for you.

Start freeReport this listing