Assistant Manager - Inside Sales

About Pice

Pice is a fast-growing fintech platform focused on simplifying business payments and credit for SMEs. Our Supply Chain Finance vertical is scaling rapidly, with a mission to provide seamless credit access to businesses across India. We are building a high-performance inside sales engine to fuel our next phase of growth.

Role Overview

We are looking for a driven and experienced Assistant Manager to lead our Inside Sales team within the Supply Chain Finance vertical. This is a hands-on leadership role - you will own team performance, drive disbursement targets, and build a culture of continuous improvement. The ideal candidate is someone who has managed sales teams in lending and knows how to convert pipeline into revenue month after month.

Key Responsibilities

Team Leadership & Management

Lead, manage and motivate a team of inside sales executives to achieve monthly disbursement targets.

Set clear individual and team KPIs; monitor performance on a daily and weekly basis.

Conduct regular one-on-ones, team reviews and performance feedback sessions.

Foster a high-accountability, high-energy sales culture within the team.

Sales Execution & Disbursement Growth

Own the end-to-end inside sales funnel - from lead allocation to loan disbursement.

Drive consistent month-on-month growth in disbursement volumes across the SCF portfolio.

Work closely with credit, operations and product teams to remove bottlenecks and improve conversion rates.

Identify underperforming segments or processes and take corrective action proactively.

Training & Process Excellence

Train new and existing team members on SCF products, credit processes, and sales tools.

Develop and maintain training playbooks, call scripts, and SOPs for the inside sales team.

Introduce and drive adoption of new tools, CRM systems and workflows as the business evolves.

Ensure the team is always updated on product changes, policy updates and market dynamics.

Portfolio Management & Reporting

Monitor the team’s active loan portfolio for quality, repayment health and early warning signals.

Prepare and present weekly and monthly performance reports to leadership.

Track conversion ratios, TAT, and other key sales metrics to identify growth opportunities.

Collaborate with the collections team for timely follow-ups on overdue accounts.

What We’re Looking For

Must-Have

3 - 6 years of experience in lending sales - business loans, working capital, SCF, or similar products.

Prior experience managing or leading an inside sales team of at least 3–5 members.

Proven track record of consistently achieving and exceeding disbursement or revenue targets.

Strong understanding of the SME lending landscape and credit fundamentals.

Excellent communication, coaching and people management skills.

Good to Have

Prior experience in a fintech or NBFC environment.

Familiarity with CRM tools (Salesforce, Leadsquared, or similar).

Exposure to Supply Chain Finance, invoice discounting or trade finance products.

Ability to work in a fast-paced, high-growth startup environment.

What You’ll Get

A front-row seat to building one of India’s most exciting SCF businesses.

Direct ownership of a high-impact function with room to grow into a senior leadership role.

Competitive compensation with performance-linked incentives.

A collaborative, ambitious team that moves fast and values outcomes over hierarchy.