Underwriter Operations Associate - 12 month FTC

Are you looking to start or grow your career in insurance within a global organisation?

Do you enjoy working with people, learning new processes, and being part of an international team?

If so, this could be a great opportunity to join Chubb’s Global Services team in Madrid.

About the role

We are looking for a motivated and enthusiastic individual to join our Global Services team on a 12-month fixed term contract. This is a great opportunity for someone who is keen to build experience in the insurance industry and develop their skills in a supportive, fast-paced environment.

In this role, you will help provide account management support for global accounts coming into Chubb EMEA through our Worldwide Multinational network. You will support the preparation and delivery of policy documentation for renewals, new business, endorsements, and related administrative tasks, ensuring work is completed accurately and to a high standard.

You will also work closely with colleagues across the Chubb global network, including Underwriting, Credit Control, and other internal teams, giving you the chance to learn how a global insurance business operates.

What you’ll be doing

Supporting the issue of policy documentation in line with agreed service standards and corporate guidelines

Working with Underwriters, Clients, Brokers, Chubb offices, and other external parties to help manage account-related queries

Assisting with business development and client relationship activities

Supporting Global Client Service Executives and Underwriters with account-related tasks

Contributing to projects and improvements within the Global Services team

Helping to ensure Chubb’s service standards are met and, where possible, exceeded

Working in line with Chubb’s ethical and service standards

What we’re looking for

Advanced level English language skills

Additional European language skills would be an advantage, such as French, Dutch, German, or Italian

An interest in the insurance industry; previous experience is helpful but not essential

Experience supporting multinational insurance projects is desirable, but not required

Good Microsoft Office skills, especially Excel

A customer-focused approach and a willingness to learn

Strong attention to detail and a commitment to delivering quality work

What we offer in return!

32 days of vacation a year

2 days working from home option + additional flexible days

Working from home allowance

Entry time flexibility

Private medical insurance

Life and accident insurance

Meal allowance

Pension plan

Stock purchase plan

Flexible compensation scheme

Wellhub

Employee assistance program

Comprehensive Learning & Development offer

Our core values - Integrity, Client Focus, Respect, Excellence, and Teamwork - guide how we live and work. We are committed to being an ethical and honest company, fostering mutual trust and respect among our employees, clients, and partners. We strive to create a collaborative and supportive environment where everyone can perform at their best.

We ensure our recruitment process is inclusive and accessible. If you require reasonable

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.